Course Highlights
  • Understand how negotiation differs from selling
  • Identify common negotiation styles
  • Describe the personal and behavioral characteristics of an effective negotiator
  • Assess your personal style and how it affects the negotiation process
Curriculum

7 Topics
1.1 Introduction to Negotiation
1.2 What is Negotiation?
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Resources
Module 1 Lecture Slides
Review

5 Topics
2.1 Factors That Influence How a Negotiation Proceeds
2.2 Negotiation Strategy
2.3 Value Fairness and Successful Outcomes
Module 2 Lecture Slides
Review

6 Topics
3.1 Traits of Negotiators
3.2 Behaviors that Make a Difference
3.3 Behavior Traits of Successful Negotiators
Module 3 Lecture Slides
Review
Optional Peer Review: Practice Your Negotiation Skills

10 Topics
4.1 Making Offers
4.2 Framework Agreement
4.3 Best Alternative to a Negotiated Agreement
4.4 Developing Options for Negotiation
4.5 Best Practices of Negotiation
Guest Speaker: Best Practices in Negotiation in Business
Module 4 Lecture Slides
Course Wrap-Up
End of Course Survey
Review

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The Art of Negotiation

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