IIRF Online > Personal Development > Influence > Negotiation > TecdeMonterreyX: Negotiation Skills and Effective Communication
TecdeMonterreyX: Negotiation Skills and Effective Communication by Edx
It analyzes the “social” perspective of a negotiation and its impact on successful agreements, as well as the risks of ignoring it, or disregarding its applicability.
Skills you will learn!
Curriculum
2 Topics
Negotiation Analysis: the negotiation dance. BATNA and ZOPA
Skill to develop: Managing the rhythm of the negotiation by interpreting anchors managing time and the magnitude of offers
2 Topics
The Role of Emotions in Negotiation
Skill to develop: emotional intelligence self-awareness self-control and social management
2 Topics
Classification of interests and definition of objectives. Focus on the problem not on the person
Skill to develop: Critical thinking and the generation of alternatives to achieve consensus
2 Topics
The Conflict Spiral and Its Stages: The thin red line
Skill to develop: changing the frame of reference “Framing” to avoid that the conflict gets out of control in the negotiation process
TecdeMonterreyX: Negotiation Skills and Effective Communication
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