Course Highlights
  • Government certification
  • Certification valid for life
  • Lifelong e-learning access
  • Learning Hours: 14 hrs
  • Life Time Job Support
  • Job Profile Tagging
Curriculum

4 Topics
Definition of Negotiation
Identifying Opportunities for Negotiation
Preparing for the Negotiation Process
The Seven Basic Steps in Negotiation

3 Topics
Negotiation Styles
Negotiation and Conflict
Attitude and Negotiation

7 Topics
Strategies for Negotiation
Best Alternative to a Negotiated Agreement (BATNA)
Approaches for Negotiation
Types of Negotiators
Tactics for Negotiation Process
Non-Verbal Communication
Emotions in the Negotiation Process

6 Topics
Top Ten Effective Negotiation Skills
Group Dynamics in Negotiation
Creative Methods to solve Negotiation Problems
Value Creation in Negotiations
Giving Feedback after Negotiation
Barriers to the Negotiation Process

7 Topics
Overview of International Negotiation
Effect of Culture in Negotiation
Effect of Perception on International Negotiations
Steps in International Negotiations
Ethics in Cross-Cultural Negotiation
Differences between Chinese and American Negotiation
Top Negotiation Example in International Negotiations

5 Topics
Negotiating with Wal-Mart
Enron - Indian Negotiation Debacle
Volkswagen (VW) Long-Term Negotiation in China
Nepal-India Water Negotiations (Power Asymmetry)
Andorra versus the European Community (EC)

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Certified Negotiation Manager

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