IIRF Online > Business > Operations > Operations Management > Operations Management: Quality and Supply Chain
Operations Management: Quality and Supply Chain by Coursera
Skills you will learn!
Curriculum
25 Topics
Service Quality
Cost of Quality
Meaning of Quality
Proactive Quality Management
Process Quality
Evolution of PI Initiatives
Selected Lean Practices
Origin and Evolution of Six Sigma
Origin and Evolution of Lean
Selected Six Sigma Practices
Infrastructure for Organizatonal Learning
Module 1 Overview
Module 1 Lectures Transcript File
Service Quality
Cost of Quality
The Meaning of Quality
Proactive Quality Management
Process Quality
Evolution of PI Initiatives
Selected Lean Practices
Origin and Evolution of Six Sigma
Origin and Evolution of Lean
Selected Six Sigma Practices
Infrastructure of Organizational Learning
Quality Management Graded Quiz
25 Topics
Variation in Processes
Basis for Statistical Process Control
X-Bar R Charts for Measurement Data
X-Bar R Chart Illustration
X-Bar R Chart Re-computation of Limits
P Chart for Proportion Defective
P Chart Illustration
Process Capability Analysis
Process Capability Analysis Illustration
Digging Deeper into Cpk Values
Root Cause Analysis Techniques
Module 2 Overview
Module 2 Lectures Transcript File
Variation in Processes
Basis for Statistical Process Control
X-Bar R Charts for Measurement Data
X-Bar R Chart Illustration
X-Bar R Chart Re-computation of Limits
P Chart for Proportion Defective
P Chart Illustration
Process Capability Analysis
Process Capability Analysis Illustration
Digging Deeper into CPK Values
Root Cause Analysis Techniques
Process Control and Capability Graded Quiz
15 Topics
What is Supply Chain Management?
Global Supply Chain Risks
Formulating a Supply Chain Strategy
Supply Chain Alignment and Contracts
Supplier Selection Development and Monitoring
Bullwhip Effect – Value of Information
Module 3 Overview
Module 3 Lectures Transcript File
What is Supply Chain Management?
Formulating a Supply Chain Strategy
Supply Chain Alignment and Contracts
Supplier Selection Development and Monitoring
Bullwhip Effect – Value of Information
Supply Chain Management Graded Quiz
Global Supply Chain Risks
16 Topics
Developing a Distribution Strategy
Remanufacturing and Reverse Logistics
Green Supply Chain Management
Information Technology in Supply Chains
Emerging and Advanced Technologies
Course Conclusion
Module 4 Overview
Module 4 Lectures Transcript File
Congratulations on completing the course!
Get Your Course Certificate
Developing a Distribution Strategy
Remanufacturing and Reverse Logistics
Green Supply Chain Management
Information Technology in Supply Chains
Emerging and Advanced Technologies
Operations Resilience Graded Quiz
Operations Management: Quality and Supply Chain
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