IIRF Online > Business > Operations > Operations Management > Operations Management A-Z: Business Processes and Systems
Operations Management A-Z: Business Processes and Systems by Udemy
Operations Management: Supply Chain & Business Essentials for Manufacturing, Production and Service Organizations
Course Highlights
- Become the operations management guru in your company! Combine core understanding with powerful tools and techniques
- Gain a total overview of operations management for manufacturing and service businesses
- Increase your profitability, improve delivery and use your resources more efficiently
- Master the fundamentals of operations strategy, systems design and business management
- An MBA style course on business process management (BPM)
- Take practical actions on how to run and improve an operations business such as a factory, restaurant, or hospital department.
- Organize and run your business more effectively and efficiently
- Ideal for industrial / production / manufacturing organizations but also service and traditional business operations
Skills you will learn!
Curriculum
8 Topics
Cake Charity Chaos 1
Cake Charity Chaos 2
Welcome to the Course
Much Obliged!
What is Operations Management
Inputs Processes and Outputs
A Simplified Operations / Manufacturing System
Introduction to Operations Management - Summary
16 Topics
Operations Strategy - Introduction
What is Operations Strategy?
Relationship between Business and the Functions' Strategy
Operations Strategy - Big Picture
Objectives of Operations: External and Internal
Roses Are Red
Big Strategic Decisions
How to Compete The sliding scale of choices Kano
The Kano Model: Relative Importance of Competitive Factors
The 4Vs: The Dimensions of Operations
Manufacturing / Operations Process Types: The Product Process Matrix
Volume vs Variety – Process Characteristics
Service Process Matrix
Push-Pull : Operations Strategy Options
Trade-Off Decisions
Summary - Operations Strategy
8 Topics
Inventory - Introduction
What is Inventory?
Types of Inventory
Why do we Need Inventory?
Costs of Inventory
Basic Inventory Dynamics 1
Basic Inventory Dynamics 2
Summary - Inventory
6 Topics
Forecasting - Introduction
What is a Forecast?
Why do we Need a Forecast?
What Can Be Forecast?
Forecasting Methods
Forecasting - Summary
1 Topic
Summary Test 1
12 Topics
Demand & Capacity Management - Introduction
Soggy Supply Drenched in Demand (Waterfall / Cups Video)
What is Demand Management?
What is Capacity Management?
Actual vs Theoretical Capacity
Dangers of Balancing Capacity with Demand
Causes of Variation in Demand and Capacity
External Demand Management
Internal Demand Management
Milking It
Changing Capacity: If & How
Summary - Demand & Capacity Management
10 Topics
S&OP - Introduction
What is Sales and Operations Planning? (S&OP)
Wedding Planner Example
Sales and Operations Planning (S&OP) Structure & MRP
Materials Requirements Planning (MRP) Overview
Master Production Schedule - MPS
Living on a Prayer - Blooper
S&OP / MRP and Software Systems
Enterprise Resource Planning - ERP
Summary - S&OP
9 Topics
Scheduling and Planning - Introduction
What is Scheduling?
What Do Schedulers Do?
A Scheduling Scenario - Printer
Scheduling Sequencing Options
Scheduling Optimisation for Different Objectives
Production Planning
Planning / Volume Matrix
Summary - Scheduling and Planning
8 Topics
Metrics / KPIs & Performance Management - Introduction
What are Metrics / KPIs?
Why do we need KPIs?
Business Perspective of Organisational Performance
Operations Perspective of Organisational Performance
Essential Operations Metrics – Key Areas
Good Metrics
Summary - Metrics / KPIs & Performance Management
13 Topics
Performance Improvement - Introduction
What is Operations Improvement?
Types of Improvement: Continuous vs Breakthrough
Improving Productivity & Efficiency
Most improvement ideas should NOT be done
Throughput Inventory & Operating Expense
What to Improve? : Sales Constrained or Operations Constrained
What to Improve? - Sales Constrained & the Importance / performance Matrix
What to Improve? - Operations Constrained
Prioritization Matrix - Deciding Which Actions to Do
Improvement Methodologies - Lean Six Sigma Total Quality Management etc.
Sushi Speed
Summary - Business Operations Performance Improvement
1 Topic
Summary Test - Part 2
2 Topics
Wrap Up
Conclusion
3 Topics
What's Next? - Further Reading
Your Certificate - How to Download Modify & Share it
Bonus Lecture
Operations Management A-Z: Business Processes and Systems
Related Operations Management Courses
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