Course Highlights
  • Assess the key concepts in operations management, resource planning, application systems, operations management process tools and frameworks to improve core business processes
  • Evaluate the role of enterprise resource planning as core to successful operations, and how operational practices contribute to the efficient operations in both service and manufacturing environments
  • Investigate the core business processes of an organisation’s internal and external supply chain interactions to create high-quality outcomes
  • Critique the use of operations resource planning, modelling and analytical tools to recommend solutions to operational problems
  • Synthesise information from a wide range of sources to determine research skills, and demonstrate the capacity to document the outcomes in process management with sound analysis and recommendations
Curriculum

3 Topics
Course welcome
Operations of an economic entity: enterprise resource planning
End of Week 1 wrap up

4 Topics
Weekly welcome
Enterprise resource planning - external priorities part 1
External resource planning - external priorities part 2
End of Week 2 wrap up

4 Topics
Weekly welcome
Enterprise resource planning - internal priorities
Operational indicator KPIs and metrics part 1
End of Week 3 wrap up

4 Topics
Weekly welcome
Operational indicator KPIs and metrics part 2
Measurement and presentation tools
End of Week 4 wrap up

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Enterprise Resource Planning in Operations Management

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