Conflict Handling by Upskillist

Conflict Handling is simply the art of skilfully navigating our daily communication through the obstacles of differences in perceptions, opinions, meaning and values! Creative problem-solving strategies are essential if we want to have a positive approach to conflict management. We need to transform the situation from one where it is ‘my way or the highway’ into one where we are willing to entertain new possibilities that would have been excluded, possibly because we have been defending against our own perception of threat!