Coaching Practices by Coursera
Skills you will learn!
Curriculum
12 Topics
Course Overview
Module 1 Overview
Employee Performance Continuum
Coaching Ascending Employees
Coaching Consistent Performers
Coaching Poor Performers
Establishing a Coaching Culture
A Note from UC Davis
Reading: Know When to Manage and When to Coach
Reading: How to Help an Underperformer
Module 1 Quiz
Suggested Activity: Interview a Coach About Their Coaching Practice
13 Topics
Module 2 Overview
Using KPIs to Diagnose Performance
Goals and Performance
Ensuring Consistency in Coaching Practice
Key Elements of a Coaching Agenda
Owning the Coaching Process
Coaching Tools
Leadership Boundaries
Audio Podcast: Why One-On-Ones with Employees Are a Manager Must
Handout: One-on-One Worksheet
How to Make Your One-on-Ones with Employees More Productive
Module 2 Quiz
Discussion: Share Your Coaching Agenda
10 Topics
Module 3 Overview
Coaching Someone Who is Consistently Late
Coaching Someone Who is Easily Distracted
Coaching Someone Who Misses Deadlines
Coaching Someone Who is No Longer Successful
Coaching Someone Who is Frustrated with a Co-Worker
Coaching Difficult Employees
These 4 Questions Will Drastically Improve the Way You Lead
Lesson 3 Quiz
Discussion: What's the Most Difficult Situation to Coach?
8 Topics
Module 4 Overview
Coaching Strategies for Managers
Improving Manager Coaching Performance
Common Issues when Coaching Managers
Tips for How to Coach Managers
Module 4 Quiz
Coaching Plan
What Does Coaching Managers Look Like?
5 Topics
Milestone 2 Overview
Coaching Through Organizational Change
Tips for Giving Feedback
Course Summary
Your Coaching Practice and Agenda
Coaching Practices
Related Coaching Courses
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