IIRF Online > Business > Communication > Email Writing and Etiquette > Writing Professional Email and Memos (Project-Centered Course)
Writing Professional Email and Memos (Project-Centered Course) by Coursera
Skills you will learn!
Curriculum
19 Topics
Welcome
Introduction to Emails and Memos
Course Introduction and Objectives
Workload
What's with the paid certificate advertisements?
The Final Project Already? Final Project Assignment Options
Grading Scheme
Netiquette and the Nature of this Course
Get help and meet other learners in this course. Join your discussion forums!
Objectives and Checklist
Video Notes
Driving Question
Email Etiquette
Rubric for Emails/Memos
Project Milestone
Tell us what you think of the course!
Introduction to Emails/Memos
Introduce Yourself!
What Do You Already Know?
20 Topics
Five Types of Memos
Progress Reports
Meeting Minutes
Incident Reports
Directives
Response to Inquiry
Evaluation Model
Objectives and Checklist
More on Meeting Minutes
More on Incident Reports
Police Constable/Police Dog Peach (Optional)
Video Notes
How to Write a Formal Email
How to Start an Email
Video Notes
Project Milestone
What Do You Already Know?
Five Types of Emails/Memos
Evaluate an Email/Memo
Get Started Writing!
26 Topics
Grammar Audience Tone and Formality
How to submit a memo/email for peer review
Directive Evaluation
Incident Report Evaluation
Progress Report Evaluation
Meeting Minutes Evaluation
Response to Inquiry Evaluation
A Good Directive
A Good Incident Report
Another Good Incident Report
Good Meeting Minutes
A Good Progress Report
A Good Response to Inquiry
Objectives and Checklist
Video Notes
Audience Analysis
Rules for Emailing from a Google Executive
Email Mistakes
How to Get Busy People to Read Your Emails
Purdue Online Writing Lab
Grammar Bytes
What Do You Already Know?
Considering Audience in Email or Memo Writing
Project Milestone: Rough Draft of Your Email/Memo
Get Some Feedback
Tell us about your culture
9 Topics
Objectives and Checklist
Email/Memo Case Study Peer Review Assignment
Peer Review Rubric
Project Milestone
Case Study: Response to Inquiry
Case Study: Incident Report
Case Study: Progress Report
Case Study: Directive
Case Study: Meeting Minutes
4 Topics
Congratulations You Did It! Closing Remarks
Objectives and Checklist
Final Email/Memo and Peer Review
Reflection and Discussion
Writing Professional Email and Memos (Project-Centered Course)
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