Course Introduction

Scrum Process and Artifacts

The Role of the Scrum Master

The Job Description of a Scrum Master

Expert Viewpoints: What Does a Scrum Master Do?

Comparing Scrum Values to Project Management Methodologies

Keys to Success: Skills Attributes and Personality Traits Essential to Scrum Master Success

Scrum Master Defined

Introduction to Personas

Course Introduction and Objectives

How to make the most of this course

Module Introduction and Key Takeaways

Detailed Review of Scrum Artifacts

Key Players in the Scrum Process

Key leadership Traits essential to Scrum Master Success

Module 1 Summary: Scrum and Scrum Master Basics

Module 1 Glossary: Scrum and Scrum Master Basics

Module 1 Graded Quiz: Scrum and Scrum Master Basics

Module 1 Practice Quiz : Scrum Master Basics

Module 1 Practice Quiz : Scrum Master Defined

Hands-on Lab: Defining the Scrum Process and Scrum Personas: Task 1

Hands-on Lab: Defining the Scrum Process and Scrum Personas: Task 2

Managing Stakeholders

Engaging Stakeholders

Expert Viewpoints: Scrum Master as a Leader

Working Agreement

Managing the Daily Stand-up Meeting

Focusing the Team

Scrum Master as a Coach

Expert Viewpoints: The Scrum Master as a Facilitator

The Sprint Retrospective

Module Introduction and Takeaways

Analyzing Situational Facilitation Techniques to Maximize Collaboration and Various Coaching Techniques

Acceptance Criteria and the Concept of “Done”

Module 2 Summary: Scrum Master as a Facilitator and a Coach

Reading: Module 2 Glossary: Scrum Master as a Facilitator and a Coach

Module 2 Graded Quiz: Scrum Master as a Facilitator and a Coach

Module 2 Practice Quiz: Scrum Master as a Facilitator and Coach

Module 2 Practice Quiz: Scrum Master as Coach

Hands-on Lab: Develop a Working Agreement

Hands-on Lab: Analyze a Scenario: Developing a Retrospective

Servant Leadership

Define Qualities of a Self-Organized Team and Techniques to Achieve Team Maturity

Expert Viewpoints: Scrum Master as a Coach

Development Models to Improve Team Effectiveness and Continuous Improvement

Scrum Master and the Product Owner Collaboration

Expert Viewpoints: Servant Leadership

Develop a Product Vision and Determine Product Goals

Collaborating with the Product Owner to refine the backlog

Refining the Backlog

Module 3 Introduction and Key Takeaways

Reading: Module 3 Summary: Leadership: Scrum Master as a Servant Leader

Reading: Module 3 Glossary: Leadership: Scrum Master as a Servant Leader

Module 3 Graded Quiz: Leadership: Scrum Master as a Servant Leader  

Module 3 Practice Quiz: Servant Leadership

Module 3 Practice Quiz: Product Owner Collaboration 

Hands-On Lab: Getting a Dysfunctional Team Back on Track

Hands-on Lab: Review a Scenario. Create a Product Vision

Identifying Organizational Impediments

Dealing with Difficult Stakeholders

Expert Viewpoints: Product Owner Collaboration

Using the Force Field Analysis Tool

Conflict and the Team

Expert Viewpoints: Managing Complexity and Change

Recognizing Dependencies

Navigating Change

Module Introduction and Key Takeaways

Evaluating and Responding to Team Interactions

Module 4 Summary: Navigating Complexity and Change

Reading: Module 4 Glossary: Navigating Complexity and Change

Module 4 Graded Quiz: Navigating Complexity and Change 

Module 4 Practice Quiz: Identify and Overcome Impediments 

Module 4 Practice Quiz: Dealing with Conflict

Hands-on Lab: Read a Scenario. Develop a Force Field Analysis

Hands-on Lab: Review a Scenario. Apply Change Models to Address the Change Factors

The Path to Certification PMI-ACP PMI-DASM and CSM  

Expert Viewpoints: Advice for Aspiring Scrum Masters

Expert Viewpoints: Scrum Master Job Environment

Review of Previous Modules and the Scrum Process

The Path to Certification: PMI-ACP DASM and A-CSM Certification Exam

Glossary of Terms 

Congratulations and Next Steps 

Thanks from the Course Team

Final Graded Exam

Final Project: Submission and Peer Review

Final Project: The Big Picture: Putting it All Together 

Final Project Scenario

Hands-on Lab: Health of the Project

Hands-on Lab: Recommendations

Hands-on Lab: Retrospective