IIRF Online > Office Productivity > Other Office Productivity > ServiceNow > Up & Running with ServiceNow
Up & Running with ServiceNow by Udemy
The best way to get started with ServiceNow!
Course Highlights
- Understand what is possible with ServiceNow
- Get a Personal Developer Instance up and running!
- Successfully navigate the platform
Skills you will learn!
Curriculum
7 Topics
Introduction
Navigating Udemy
A Note on ServiceNow Releases
So What Is ServiceNow?
Concepts & Terminology
Obtaining a Personal Developer Instance
ServiceNow Resources & FAQs
6 Topics
Incident Management
Change Management
Configuration Management
Orchestration
Service Portal
Custom Business Applications
5 Topics
Obtaining a Personal Developer Instance (PDI)
Navigating the Product Documentation
Leveraging the Community
Discovering the Developer Site
Adventuring with Additional Resources
5 Topics
Introduction to the User Interface (UI)
Navigating Lists
Navigating Forms
Creating and Maintaining Reports
User Administration & UI Configuration
5 Topics
Incident
Problem
Knowledge
Service Catalog
Bonus: Next Steps
Up & Running with ServiceNow
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