IIRF Online > Business > Business Law > Healthcare IT > The Critical Role of IT Support Staff in Healthcare
The Critical Role of IT Support Staff in Healthcare by Coursera
Skills you will learn!
Curriculum
8 Topics
Welcome to the Course
Why This is an Exciting Time to be in Health IT
Stories of Inspiration: Meet Liz
What’s Unique About Working in Health IT: Complexity & Volume of Tickets
What’s Unique About Working in Health IT: Privacy Patients Populations
Methods for Getting Health IT Support
Behind the Scenes: Help Desk Staff Assisting a Busy Surgeon
Module 1 Practice Quiz
8 Topics
What Do Health IT Support Staff Do?
Behind the Scenes: Helping a Patient Get a Second Opinion
Roles for IT Support Staff in Healthcare
End-User Computer Support Specialist
Healthcare Help Desk & Analyst Roles
Behind the Scenes Troubleshooting an Error Message
End of Course Quiz
Module 2 Practice Quiz
The Critical Role of IT Support Staff in Healthcare
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