Course Highlights
  • Measure and Track the Right SaaS Metrics **FREE DASHBOARD TEMPLATE INCLUDED**
  • Articulate the SaaS Business Model
  • Analyze SaaS Business Trends
  • Interpret SaaS Metrics Performance and Discuss Meaning and Implications
  • Draw Insights and Conclusions from SaaS Metrics Performance
  • Break down ARR Momentum Trends: New, Expansion, Downsell and Churn
  • Present SaaS Metrics in a Beautiful Dashboard that Tells the Story
  • Answer Questions at your Next SaaS Company Interview
  • Bookings (TCV/ACV)
  • Annual Recurring Revenue (ARR)
  • Revenue
  • Retention and Churn Rates (Customer vs Dollar-Based, Gross vs Net)
  • Renewal Rates
  • Cohort Analysis
  • Customer Life Time Value (LTV)
  • Customer Acquisition Cost (CAC) and CAC Payback Period
  • LTV/CAC Ratio
  • SaaS Magic Number
  • SaaS Financial Model
  • Profitability, Gross/Operating/Free Cash Flow Margin
  • Rule of 40
Curriculum

2 Topics
Welcome to the Course!
SaaS Business Model (vs Traditional Software)

13 Topics
TCV
ACV
ARR and Revenue
Bookings: TCV; ACV and Contract Term Length
Bookings: Offer Type (Product and Service; Recurring vs One-Time)
Bookings Assignment - Short Writing
Bookings: New vs Renewal Bookings
Bookings Quiz - Multiple Choice
Annual Recurring Revenue (ARR)
ARR Quiz - Multiple Choice
Revenue
ARR Analysis: New; Expansion; and Churn Momentum
ARR Momentum Analysis Quiz - Multiple Choice

6 Topics
What Churn Is and Why Churn Happens
Retention and Churn Rates - Intro and Count Based Rates
Retention and Churn Rates - Dollar Based
Churn and Retention Quiz - Multiple Choice
Renewal Rates
Cohort Analysis

6 Topics
Unit Economics Basics
Customer Life Time Value (LTV)
Customer Acquisitions Cost (CAC) and CAC Payback Period
LTV / CAC Ratio
SaaS Magic Number
Unit Economics Quiz - Multiple Choice

3 Topics
SaaS Financial Model (P&L) Walkthrough
Profitability (Gross Margin; Operating Margin and Free Cash Flow Margin)
Rule of 40

3 Topics
Download and Create a SaaS Metrics Dashboard
SaaS Metrics Dashboard
Make Your Own Metrics Dashboard

1 Topic
Bonus Section

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SaaS Metrics Fundamentals for Managers, Founders & Investors

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