IIRF Online > Business > Business Strategy > Design Thinking > RITx: Design Thinking: Empathizing to Understand the Problem
RITx: Design Thinking: Empathizing to Understand the Problem by Edx
Learn how to identify and understand product or business problems through active listening, empathy and user-focused research.
Course Highlights
- Recognize the user’s emotive response to context and circumstance (i.e. products, environments, and services)
- Understand a holistic approach to problem solving
- Plan research activities to gather and analyze data from a user’s viewpoint
- Demonstrate an appreciation for creative methods to document user needs and illustrate future solution possibilities
Skills you will learn!
RITx: Design Thinking: Empathizing to Understand the Problem
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