Course Highlights
  • Learn the best practices of the work of product management - spanning market intelligence, strategy, new product development, and lifecycle management
  • Take strong steps toward becoming a more strategic (and impactful) product manager
  • Sample the breadth of product management including software, hardware, services, and analytics
  • Learn to be leaner, faster, and more experimental
Curriculum

2 Topics
Course introduction
The strategic role of product management

21 Topics
Customer analysis
Interviewing customers: Skills and question types
Interviewing customers: Step-by-step
Practice Activity: Uber Lyft and ridesharing interview
Personas
The Kano Model for analyzing customer needs
Practice Activity: Reedsy & the Kano Model
Customer analysis examples: KeepTruckin and Steelcase
Customer analysis
Market analysis
Profiling market segments
Sizing market segments
Market analysis
Competitive analysis
Analyzing direct competition: market share and trends
Competitors' strategy and go-to-market
Competitive positioning
Competitive product comparisons
Disruptive technology and autonomous vehicles
Competitive monitoring
Competitive analysis and disruptive technology

6 Topics
Product strategy: the basics
Product vision and objectives
Practice Activity: Product vision and objectives
Crafting a product strategy: 4 steps
Tracking a strategy
Strategy development

21 Topics
Prioritization
Roadmapping
Objectives and key results (OKRs)
Practice Activity: Objective and key results (OKRs) with eBird
Development buckets
Practice Activity: Development buckets with Radley Robots
Prioritized backlog
Prioritization and roadmapping
Discovery and delivery
Practice Activity: Discovery & delivery with Big Agnes tents
Stage-gates
Testing product concepts
Testing product concepts: examples
Product analytics - software
Product analytics - hardware
Product experiments
The new flavors of product management
Discovery and delivery
Launch
Excellent new product launches: examples
Launch

30 Topics
Positioning and communication
Value proposition
Practice Activity: Create a value proposition
Benefit trees
Positioning and communication
Pricing
3C's of pricing
SaaS pricing (software-as-a-service)
Pricing step-by-step
Practice Activity: LinkedIn pricing
Pricing
Sales support
Activity: Working with sales teams
Sales enablement tools
Training deal support and view-from-the-field
Sales support
Sales channels
Practice Activity: HP sales channels
Finding and refining sales channels
Sales channels
Product support
Product support with Kobo360 and Sendy
Product support
Finding growth
Practice Activity: Finding growth
Product-led growth
Growth case study: Udemy
Finding growth
Obsolescence
Obsolescence

3 Topics
7 big themes from the course
Course wrap-up
Bonus lecture: Customer interview example

  Write a Review

Product Management 101

Go to Paid Course