IIRF Online > Marketing > Branding > Reputation Management > Online Reputation Management: Negative Business Reviews
Online Reputation Management: Negative Business Reviews by Udemy
Techniques to help you solve negative reviews and earn better reviews; increase sales and gain more happy customers!
Course Highlights
- Over 23 lectures and 3 hours of consulting and educational expertise helping businesses improve their Online Reputation Management.
- Take proper steps in handling online negative business reviews.
- How to take the emotion out of responding to a negative review.
- Turning a negative review into a positive review.
- Understand how Online Reputation works for businesses and individuals.
- Know the three "C's" with Review Profiles and Map Listings.
- Managing your Online Reputation.
- Learn what steps you can take if a negative review continues to rank high in Google search results for your company and you think you have "tried everything."
- Creating and optimizing positive online content and how great content will bury bad content every time.
Skills you will learn!
Curriculum
5 Topics
Everything's Online As it Happens
What Is Online Reputation Management
Understanding the Importance of Online Reputation Management (ORM)
Monitoring and Protecting Your Online Reputation
Improving Your Online Reputation
4 Topics
How Online Reviews Work for Businesses
Yikes! Here Comes A Negative Review!
Contacting Review Websites
Contacting the Negative Reviewer
3 Topics
Introduction to Local Business Listings and Mapping Websites
Claiming Your Business Profile - A Key To Better Online Reputation
Simple Steps to More Business With Local Search Engine Optimization
6 Topics
How Great Content Will Always Beat A Bad Review
Inventory Your Websites Blogs and Social Media Accounts
Improve Write and Publish More Content!
How to Create More Blogs
How to Create Social Media Network Accounts
Creating Optimizing and Publishing Great - and Easy - Content
6 Topics
Good Reviews vs. Bad Reviews
How to Earn Better Reviews For Your Business
Always Monitor and Manage Your Online Reputation
Final Thoughts on Business Reviews (and what's ahead)
The REALLY Bad Way of Handling Negative Business Reviews
The Opportunities for Building Positive Reviews Just Grew Exponentially
Online Reputation Management: Negative Business Reviews
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