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New Manager: The Basics and More of Being a Great Leader by Udemy
Go from a slightly uncertain, confused newbie to a confident, skilled manager who builds and leads effective teams.
Course Highlights
- A step by step guide to your first 94 days as a manager
- Communicate directly and clearly
- Give and receive constructive feedback
- Recognize different stages in a group's development
- Adjust own behavior related to the development stage of the group
- Understand the need for and use of different leadership styles
- Set clear and effective guidelines for team behavior
- Distinguish between management and leadership
- Understand and manage conflicts
- Clarify expectations and focus efforts of the team
- Acknowledge colleagues in a way that supports healthy work relationships
- Understand how values influence relationships and leadership
- Motivate individuals and teams in a productive way
- Build trust and successful work relationships
- Excel in the management role with its unique demands and expectations
- Planning the operations of your team
- Coaching your coworkers to better performance, well-being and results
- Effective delegation of tasks
- Make great decisions by yourself or with a group
- Manage time effectively
- Work with reflection and learning, individually and in a team
Skills you will learn!
Curriculum
2 Topics
Welcome to the Course
Course Overview
11 Topics
Download: New Manager Checklist
First Things First - Getting a Good Start
The First Important Meetings
Address the Shift in Relationship
Tips and Tricks for Remembering Names
The Boss Contract
What to Do Next
A Mindset for Success
To Go Fast - Go Slow with People
Exercise
The First 94 Days Quiz
7 Topics
Introduction: One of the Most Challenging Transitions in Business
Ask Yourself
Three Psychological Obstacles and Their Solutions
Exercise: Assess Your Leadership Skills
A New Skill Set and A New Focus to Succeed
Myth vs Reality
The Shift - Quiz
5 Topics
The Two Dimensions of Teamwork
Using the Two Dimensions
Definition of Management and Leadership
Exercise
Management and Leadership Quiz
9 Topics
The Science and Art of Feedback
Three Questions to Ask Yourself Before Giving Feedback
Seven Tips for Giving Feedback
How Much "Positive" and "Negative" Feedback to Give
Understand the All Important Relationship Account
I-Statements for Effective Feedback
Receiving Feedback
Exercise
Feedback Quiz
7 Topics
The Four Levels of Communication
Having a Clear Outcome
The Arrow of Credibility
Using Responsible Language
Active Listening
Exercise
Communication Quiz
15 Topics
A Group is Made Up of Relationships - Duh!
Three Preferences in Groups
Group Development - Stage 1: Inclusion
Group Development - Stage 2: Control
Group Development - Stage 3: Openness
Real Life Example: Group Development Stages at Work
Real Life Example 2: A Romantic Relationship
How to Lead During the Different Group Stages
Practical Tips - Leadership in the Group Stages
Exercise
Ground Rules for Behavior in Groups
Exercise
Differences and Similarities and the Effect on the Group
Exercise
Group Dynamics Quiz
12 Topics
The Definition of Conflict
The Five Conflict Styles
Conflict Styles: Relationship Example
Conflict Styles: Workplace Example
Two Attitudes: Harmony View and Conflict View
Exercise
How You Can Manage Expectations Effectively
Exercise
The Vital Importance of Acknowledgement
The Acknowledgement Scale
Exercise
Conflict Management Quiz
6 Topics
What is Trust?
The Trust and Openness Spiral
The Magic of Small Talk
The Border Between What is Personal and What is Private
Exercise
Trust and Openness Quiz
8 Topics
What Are Values and Why Should You Care?
How Values Influence Your Decisions and Actions
Personal Values and How They Influence Your Life
Organizational Values and How to Use Them
A Story about Working with Organizational Values
Ethical Decision Making
Exercise
Values and Ethics Quiz
9 Topics
Communicating the Big Picture
Clarify What is Lacking to Help Others Improve
Use the Dynamics of Pain and Pleasure
Real Life Example 1: Pain and Pleasure in Personal Life
Real Life Example 2: Pain and Pleasure with Your Team
Make Your Colleagues Feel Seen
Set Stimulating and Inspiring Goals
Exercise
Motivation Quiz
13 Topics
Introduction
What is a Manager?
Understanding the Role - Part 1
Understanding the Role - Part 2
The Right Conditions
Responsibilities and Authorities: Getting Clear and Staying Healthy
Avoiding the Short Circuit Which Destroys Confidence and Respect
The Double Representative
Strategic vs Operational
Creating Respect and Credibility - Part 1
Creating Respect and Credibility - Part 2
Exercise
The Manager Role Quiz
9 Topics
Introduction to Operations Planning
Step 1: Breaking Down the Goals
Step 2: Listing of Activities
Step 3: Delegation of Activities
Step 4: Coordinate with the Rest of the Organization
Step 5: Set Individual Goals
Summary of Operations Planning
Exercise
Operations Planning Quiz
10 Topics
Introduction: The Story About the Village That Needed Water
Which Tasks to Delegate?
Who to Delegate to?
The Five Steps of Effective Delegation
How to Delegate - The Four Delegation Styles
Four Blocks to Delegation and How to Avoid Them
Three Important Tips to Delegate Like a Pro
Summary of Delegation
Exercise
Delegation Quiz
8 Topics
Introduction to Coaching
The Mindset of a Coach
Tips for Effective Coaching
Examples of Questions to Use Including a Great Closing
A Tested and Proven Format for Coaching
Summary of Coaching
Exercise
Coaching Quiz
9 Topics
Introduction to Decision Making
Decide by Yourself or In a Group - Practical Tips
The Eight Steps in the Decision Making Process
Which Domain Are You Making Your Decision In?
What are Biases and How Can You Manage Them?
Examples of Six Biases that can Derail Your Decision Making
Summary of Decision Making
Exercise
Decision Making Quiz
13 Topics
Introduction to Time Management
How You Use Your Precious Time Effectively
The Eisenhower Matrix: Prioritization Made Simple
Effective Scheduling and Planning
Exercise: Time Tracking
Managing Meetings and Communication
Minimizing Distractions and Interruptions
SMART Goals and OKRs: Effective Goal-Setting Methods
Exercise: Goal Setting
Work-Life Balance and Self-Care
Exercise: Work-Life Balance
Summary of Time Management
Time Management Quiz
12 Topics
Introduction to Performance Reviews
What are performance reviews?
The Benefits of Performance Reviews
Preparing for the Review
Best Practices in Conducting Performance Reviews
The Importance of Setting SMART Goals
Exercise: Fictional Performance Review
Handling Difficult Conversations
Follow-up and Monitoring
Summary
Exercise: Personal Growth Plan
Performance Reviews Quiz
5 Topics
How to Use Reflection for Growth
The Well of Reflection: Getting to the Core of Learning
The Reflection Spiral: A Four Step Process
Exercise
Reflection Quiz
2 Topics
In Closing
Bonus Lecture: Other Courses and Contact Information
New Manager: The Basics and More of Being a Great Leader
Related Management Skills Courses
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