Course Highlights
  • Capture actionable and measurable data
  • Do remote or in-person testing sessions
  • Run professional-quality usability testing sessions and do UX research
  • Save your team money by getting feedback from users fast
  • Recruit the right testers
  • Create a script for your testing sessions
  • Ask questions that are free from bias
  • Learn how to get a job doing UX research and usability testing
Curriculum

4 Topics
Introduction
About the instructor and this course
Usability testing vs UX research - what's the difference?
The Quiz on UX vs Usability

2 Topics
How to demonstrate experience when you don't have a UX research job
An example UX research portfolio

5 Topics
The benefits of usability testing and UX research
Is it hard? NO! You can do this
Recruiting testers - the most commonly asked question
The Quiz on Recruiting Testers
Exercise: Who are your target users?

7 Topics
Choose a question you want answered
Creating a script
Invite your users to test
How to capture data
Ending the test
The Quiz on Your First Usability Test
Exercise: What questions do you want answered?

9 Topics
Top mistakes - or how to mess up a usability test if you really want to
Avoiding bias
The Quiz on Biases
Advanced tester recruitment
What you should measure
Interpreting results
Do you need eye tracking?
The Quiz on Science
Exercise: Remove the bias

4 Topics
Identifying key issues
What to do with surprises
The Quiz on Results
Exercise: Using the results

8 Topics
Remote usability testing - yes do this!
Surveys that provide meaningful data
Dealing with skeptical decision makers
Testing with prototypes and non-functional products
Gaining insights with card sorting and tree testing
Website analytics
The Quiz on Advanced Methods
Exercise: do a mock remote usability session

1 Topic
Resources

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