Mastering ISO 9001:2015+Self-Assessment Tool by Udemy
A Step-By-Step Guide To The World's Most Popular Management Standard
Course Highlights
- Understand the latest requirements of the ISO 9001 standard.
- Implement or manage a quality management system based on the ISO 9001 standard.
- Add value and improve processes within their organization.
- Streamline processes and promote continuous improvement
Skills you will learn!
Curriculum
1 Topic
Introduction
4 Topics
ISO 9000 Series of Standards
Seven (7) Quality Management Principles
Process Approach & Plan Do Check Act Cycle (P.D.C.A.)
Section 2 Quiz
4 Topics
Introduction to Section 3
Risk-Based Thinking
Transitioning to ISO 9001:2015
Section 3 Quiz
3 Topics
Introduction to Section 4
Scope Normative References & Terms and Definitions
Section 4 Quiz
6 Topics
Introduction to Clause 4: Context of the Organization
4.1 Understanding the Organization & its Context
4.2 Understanding the Needs and Expectations of Interested Parties
4.3 Determining the Scope of the Quality Management System
4.4 Quality Management System and its Processes
Section 5 Quiz
5 Topics
Introduction to Clause 5: Leadership
5.1 Leadership and commitment
5.2 Policy (Quality Policy)
5.3 Organizational roles responsibilities and authorities
Section 6 Quiz
5 Topics
Introduction to Clause 6: Planning
6.1 Actions to Address Risks and Opportunities
6.2 Quality Objectives and Planning to Achieve Them
6.3 Planning of Changes
Section 7 Quiz
9 Topics
Introduction to Clause 7: Support
7.1 Resources
7.1.5 Monitoring and measuring resources
7.1.6 Organizational Knowledge
7.2 Competence
7.3 Awareness
7.4 Communication
7.5 Documented Information
Section 8 Quiz
22 Topics
Introduction to Clause 8: Operations
8.1 Operational planning and control
8.2.1 Customer communication
8.2.2 Determining the requirements for products and services
8.2.3/4 Review of and Changes to the requirements of products and services
8.3.1/2 Design and development of products and services/Planning
8.3.3 Design and development inputs
8.3.4 Design and development controls
8.3.5 Design and development outputs
8.3.6 Design and development changes
8.4 Control of externally provided processes products and services
8.4.2 Type and extent of control
8.4.3 Information for external providers
8.5.1 Control of production and service provisions
8.5.2 Identification and traceability
8.5.3 Property belonging to customers or external providers
8.5.4 Preservation
8.5.5 Post-delivery activities
8.5.6 Control of changes
8.6 Release of products and services
8.7 Control of nonconforming outputs
Section 9 Quiz
9 Topics
Introduction to Clause 9: Performance Evaluation
9.1: Monitoring Measurement Analysis and Evaluation
9.1.2 Customer Satisfaction
9.1.3 Analysis and Evaluation
9.2.1 Conducting internal audits
9.2.2 Internal Audit Program
9.3.1/2: Management review general/inputs
9.3.3 Management review outputs
Section 10 Quiz
5 Topics
Introduction to Clause 10: Improvement
10.1 General (Improvement)
10.2 Nonconformity and corrective action
10.3 Continual improvement
Section 11 Quiz
1 Topic
ISO 9001 Self-Assessment Checklist Tool
Mastering ISO 9001:2015+Self-Assessment Tool
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