IIRF Online > Teaching & Academics > Online Education > Computer Basics > Basic Computer Course: IT and Desktop Support for Windows 10
Basic Computer Course: IT and Desktop Support for Windows 10 by Udemy
Learn troubleshooting skills for desktop and infrastructure support in a Windows environment and further your IT career
Course Highlights
- If you are an end user, how to fix the most common issues with your office PC that would normally require contacting IT support
- If you work on a helpdesk, how to fix the most common issues that end users usually contact you about
- A quick overview into GDPR and how it affects you as an end user
- How to setup network printer objects yourself
- How to correctly setup your monitors so they are the correct way around when moving your mouse
- Quiz at the end of each section to validate your knowledge
Skills you will learn!
Curriculum
4 Topics
Making the most of this course
Introduction
Physical Checks
Section 1 Quiz
3 Topics
When Your PC is Slow
Identifying Your Operating System
Section 2 Quiz
3 Topics
Hostnames and IP addresses
Monitor Settings Overview
Section 3 Quiz
3 Topics
Finding programs and data
Internet browser overview
Section 4 Quiz
3 Topics
GDPR Overview
Power Settings
Section 5 Quiz
3 Topics
Task Manager Utllity
Task Management Commands
Section 6 Quiz
3 Topics
Network Shares
Setting up your own printers
Section 7 Quiz
3 Topics
Microsoft Outlook Overview
Logging A Helpdesk Ticket
Section 8 Quiz
Basic Computer Course: IT and Desktop Support for Windows 10
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