Course Highlights
  • Demonstrate knowledge of how the Travel & Tourism industry is structured.
  • Identify the sectors of the Travel & Tourism industry and its customers.
  • Collaborate with other learners in sharing experiences in and ideas about the Travel & Tourism business.
  • Compare job and career opportunities for planning your future.
  • Explore the wide range of careers at each step in the customer journey.
Skills you will learn!
Curriculum

4 Topics
Elements of the course
Collect information
Jobs and Careers
Assess your understanding of Week 1

5 Topics
Decision about a destination
What do destinations want to know about you?
What if everybody wants to go THERE?
Jobs and Careers
Assess Your Understanding of Week 2

5 Topics
Ways of making a reservation
Managing terabytes of data
The many parts that add up to one reservation
Jobs and Careers
Assess Your Understanding of Week 3

8 Topics
How do people travel?
Airlines
Trains-Buses-Boats
Transportation Uses Energy
Jobs and Careers
Video Game Bonus Activity (But not for Credit)
Assess Your Understanding of Week 4
Rate Your Experience of the Course

6 Topics
How Does the Hotel/Lodging Industry Operate?
The Internet Changes the Industry
Types of Hotels
Competition from Non-Hotels
Jobs and Careers
Assess Your Understanding of Week 5

7 Topics
Food Travel and Tourism: Where to start?
What Do People Want?
Who Likes Which Cuisine
Knowing the Customer
Finding an Authentic Meal Can Get Complicated
Jobs and Careers
Assess Your Understanding of Week 6

6 Topics
The Business of Providing Experience
Opportunities
The World of MICE
Jobs and Careers
Assess Your Understanding of Week 7
Rate Your Experience of the Course

6 Topics
Channels of Sharing Experiences
Blogging
Share Experiences to Help Others
Jobs and Careers
Assess Your Understanding of Week 8
Farewell

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Introduction to the Travel & Tourism Industry: Passport to the World

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