Course Highlights
  • Explain the role of communicating in the manager’s job.
  • Identify and illustrate the elements and stages in the communication process.
  • Compare the benefits of different communication networks.
  • Develop some essential interpersonal communication skills.
  • Explore the tactics used to influence others.
Curriculum

4 Topics
What is communication?
Types of communication
The Role of Communication in Management
Tactics used to influence others

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Influencing and Communication Skills for Managers

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