IIRF Online > Personal Development > Stress Management > Anger Management > How To Quickly Diffuse Another Person's Anger
How To Quickly Diffuse Another Person's Anger by Udemy
Learn the powerful and effective Five Step Process to effectively de-escalate an angry confrontation
Course Highlights
- Master skills to calm an angry person down
- Learn to identify the root cause of a person's anger
- Develop the skills to work toward an amicable resolution
- Prevent verbal assaults from escalating out of control
- Freedom from reacting defensively to other people's outbursts
- Reduce the intensity of a confrontation
- Enjoy improved relationships
- Gain greater self-awareness and life skills
- Reduce stress levels
- Enjoy greater sense of peace
- Gain the respect of others
- Be a role model
Skills you will learn!
Curriculum
11 Topics
Anger
You Will Enjoy Many Benefits
A Personal Hello From Silvia - Your Instructor
How Do You Normally React When Confronted By An Angry Person?
What Happens To A Person When They Get Angry
Physical Changes
Behavioural Changes
The Three Components Of Anger
Silvia Talks About Personalities and Anger
Let's Review Section 1
Test Your Understanding Of Section 1 With This Quiz.
5 Topics
Ignore This Step At Your Peril
These Strategies Are Powerful
Let's Review Section 2
A Great Way To Develop Your Skills
Test Your Understanding Of Section 2 With This Quiz.
9 Topics
Empathise And Neutralise
Common Mistakes You Should Never Indulge In
Valuable Tips
Silvia Shares Feedback From A Seminar Participant
Taking Time-Out
Don't Take The Attack Personally
The Anger Iceberg
Let's Review Section 3
Test Your Understanding Of Section 3 With This Quiz.
4 Topics
It's Time To Enter Into Conversation
This Step Is Vital!
Let's Review Section 4
Test Your Understanding Of Section 4 With This Quiz
5 Topics
Suggest Solutions
What To Do When You Can't Agree
Silvia Here. Did You Get Around To Following My Suggestion?
Let's Review Section 5
Test Your Understanding Of Section 5 With This Quiz.
4 Topics
Follow Through And Follow Up
Download Your Conflict Management Guide
Let's Review Section 6
Test Your Understanding Of Section 6 With This Quiz.
2 Topics
Quotes For You To Ponder On.
Bonus Lecture
How To Quickly Diffuse Another Person's Anger
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