Course Highlights
  • This course covers executive travel booking and management for Executive and Virtual Assistants.
Skills you will learn!
Curriculum

1 Topic
Introduction: Set Yourself Up for Success!

2 Topics
Capturing Client Details
Tools to Track Travel Requests

6 Topics
Airport Security Program Introduction
TSA PreCheck
Global Entry
Clear
BONUS: Mobile Passport Control App
Security Quiz

21 Topics
Introduction to Domestic Air Travel
BONUS: How to Prioritize Travel Requests
Myth Busting!
Best Booking Tools for Domestic Travel
Best and Worst Times to Book
Consolidators and Popular Scams to Avoid
Booking Terms
Booking Classes
Booking with Miles and Upgrades
The 24-Hour Cancellation Rule
Making Changes or Cancellations
Dec. 2020 changes to change fees
What Can I Do When an Airline Changes My Itinerary?
Quiz Break!
Baggage Fees
Real ID Changes (NOW DUE MAY 7 2025)
Best Practices for Managing Domestic Travel
Minimum Connection Time
SKILLS TEST!
Sending a Travel Itinerary
BONUS: Cancellations & the Global Crisis

8 Topics
International Travel Introduction
Codeshare Flights
Best Times to Book International Flights
International Changes and Cancellations
International Baggage Fees
Helping Clients Secure or Renew Passports
Travel Visas
Vaccinations for International Travel

3 Topics
Booking Travel for Infants and Kids
Booking Travel for Pets
2021: No More ESA Animals

6 Topics
Earning Booking with and Understanding Miles
Elite Tiers and Perks!
How to Qualify for Elite Status: EQMs EQSs EQDs explained
How to Achieve Elite Status Without Flying
Upgrades Using Status Miles and Bids
Bonus: SECRET Perks for Elite United Members

5 Topics
Why You May Consider Using a Travel Agent
Dealing with Lost Passports
Airline Refunds: AirHelp to the rescue!
A note about REFUNDS
Connecting with Social Media

1 Topic
Credit cards vs. Cash

4 Topics
Car Services (and the Best On-Demand Service to Use)
Rental Cars (Plus 2 Best Companies for Corporate Rentals and 1 to Avoid )
Car Booking Tips Best Practices and Things to Avoid
Changes to Los Angeles Curbside Pick up

5 Topics
What Clients Really Want In a Hotel
Understanding the Star System Across the Globe
PRACTICAL TEST: Booking a Hotel with Specific Amenities
Hotel Booking Tips and Best Practices
Booking Airbnb & VRBO for Business Travelers

2 Topics
Phone plans for international travel (+ budget friendly option)
Must-have apps for travel (+ offline maps and languages)

2 Topics
Private Air Travel
Members only programs cards and perks

1 Topic
Google search QUIZ

3 Topics
Flight Booking Exam 1
Flight Booking Exam 2 (this one's tricky)!
FINAL EXAM QUESTIONS

1 Topic
Downloadable: The Ultimate Client Packing List

1 Topic
Wrapping Up

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Executive Travel Planning for Virtual Assistants

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