IIRF Online > Personal Development > Personal Transformation > Emotional Intelligence > Emotional Intelligence at Work
Emotional Intelligence at Work by Futurelearn
Explore how emotional intelligence helps us to understand ourselves and others, resolve conflict and build better relationships.
Course Highlights
- Describe and define emotional intelligence and identify its components
- Identify differences between trait, ability and mixed models of emotional intelligence
- Apply the concept of emotional intelligence to a workplace setting
- Demonstrate what makes emotional intelligence different from ‘traditional’ intelligence
- Explain how emotional intelligence can be used to improve inter-personal relationships and guide self-development
- Compare and contrast interventions designed to develop emotional intelligence in the workplace
- Evaluate the strengths and limitations of emotional intelligence research
Skills you will learn!
Curriculum
6 Topics
The origins of emotional intelligence
The trait ability and mixed models of emotional intelligence
How to measure emotional intelligence
Criticisms of emotional intelligence research
How emotional intelligence can be applied in organisational settings
Emotional intelligence interventions
Emotional Intelligence at Work
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