Course Highlights
  • Understand the nature of email communication
  • Understand the importance of knowing intended audience
  • Know appropriate structures for email messages
  • Know strategies for enhancing
  • Know strategies for managing email inbox
Curriculum

2 Topics
Introduction
Personal Email Goals

5 Topics
Understanding the Nature of Email Communication
Email Appropriate?
Is It That Important?
Know Your Targets: Audience and Goal
Target Practice

5 Topics
Email Structure
Second Attempt
Strategies and Extras (Part 1)
Strategies and Extras (Part 2)
What's Wrong With This Picture

4 Topics
Email Interruptions
Email Management
Thinking Outside the (In)Box
Inbox Boss

3 Topics
Sent and Received - Course Quiz
Conclusion
Course Reflection

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Effective Email Communication: Enhancing Your Voice at Work

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