Course Highlights
  • Apply the design thinking framework to solve problems more creatively
  • Create prototypes to test your idea early, before making a big investment of time and money
  • Understand problems from the customer's perspective
  • Guide groups to effectively brainstorm innovative ideas
  • Plan and conduct effective design research, including user interviews
  • Make and use a storyboard to communicate your design ideas
  • Identify your design research objectives
  • Make a plan to iterate your idea forward
Curriculum

4 Topics
The Importance of design thinking
Course Overview
Introduction to your project
Reflect: How did you come up with your ideas?

3 Topics
Learn the design thinking framework
Case Study: Can Design Thinking Make Kids Eat Their Vegetables?
Break down the case study

4 Topics
Who are we solving the problem for?
Understanding users
Case study: What's the impact of user research?
Reflect on the value of user research

8 Topics
How to identify your research objectives
Identify your research objectives
Decide who to interview
Activity: Identify your interview subjects
Ask the right questions
Activity: Build your list of interview questions
Activity: Create your interview guide
Create your interview guide

5 Topics
How to perform interviews
Watch and learn: Interviewing
Perform your first interview
Did you ace the interview?
Perform the rest of your interviews

3 Topics
Create your proto-persona
Case study: Discovering personas for Kurbo
Activity: Create your proto-persona

1 Topic
Apply to your life

2 Topics
Intro
What you can do with a persona

5 Topics
Set the tone for a great brainstorm
Two tools for great brainstorms
Activity: Create "What if?" prompts
Watch and learn: brainstorming
Ideation session: Brainstorm new ways to improve the airline check-in experience

3 Topics
How to choose an idea to prototype
Activity: Assess and choose an idea
Case Study: Envisioning for Kurbo

1 Topic
Apply to your life

2 Topics
Intro
Two kinds of prototyping

4 Topics
How to use storyboards
Case study: A storyboard from Kurbo
How to make a storyboard
Activity: Make your storyboard

3 Topics
How to get user feedback
Watch and learn: Testing
Activity: Test your prototype

1 Topic
Apply to your life

6 Topics
How did your ideas evolve?
Reflect: What was the impact of using design thinking?
How can you apply this to your world?
You have the power to design
Reflect: Where will you apply design thinking in your life?
Wrapping up

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Design Thinking in 3 Steps

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