Course Highlights
  • How to navigate the design thinking process to tackle a human-centered problem
  • How to craft out an effective research plan
  • How to draw key insights from the design process to arrive at ideal solutions
Curriculum

19 Topics
Introduction to the Design Thinking Specialization
Curriculum Map
Supplemental Course Book Overview
Giving and Receiving Feedback
Meet Jeanne Liedtka
What is Design Thinking?
The Four Questions of Design Thinking
The Essences of Design Thinking
The Good Kitchen: Design Thinking in Action
The Good Kitchen: What Is?
The Good Kitchen : What If What Wows What Works?
Wicked vs. Tame Problems
Step 1: Identifying an Opportunity
Questions to Ask Yourself When Choosing Your Course Project
Course Overview and Requirements
Welcome to Week 1
Project Activity - Step 1 Identifying an Opportunity
Week 1 Quiz
Insights into Design Thinking

9 Topics
Framing the Business Case
Embracing the Rollercoaster Ride as a Team
Step 2: Scope Your Project
Step 3: Draft Your Design Brief
Health Care Vignette
Welcome to Week 2
Project Activity - Design Brief
Week 2 Quiz
Project Planning

12 Topics
Step 4: Make Your Project Plan
Step 4: Make Your People Plan
Step 4: Make Your Research Plan
Step 5: Do Your Research
Ethnographic Research: Example Stories
Ethnographic Research: Choosing Good Participants
Ethnographic Research: Conducting Interviews
The Pain Curve
Welcome to Week 3
Project Activity - Steps 4 and 5
Week 3 Quiz
What Is?

14 Topics
Finding Opportunities to Innovate
The Physics of Growth
Why is Innovation So Hard to Do in Organizations?
Overcoming a Growth Gridlock
What Does a Prepared Mind Look Like?
Meet George and Geoff
Understanding Differences in Mindset
The Importance of Repertoire and Empathy
How Do We Help George Succeed ?
Assessing Your Mindset and Repertoire
Welcome to Week 4
Project Activity - Continue Field Work
Week 4 Quiz
The Innovative Mindset

14 Topics
MeYouHealth: The Biggest Challenge
MeYouHealth: What Is? - Conducting Research
MeYouHealth: What Is? - Emerging Patterns
MeYouHealth: What If? - Generating Ideas
Step 6: Identify Insights
Step 6: Hosting a Gallery Walk
Step 7: Establish Design Criteria
Capturing Your Project's Payback
The Impact of Expertise
Week 5 Overview
Overview - Insights and Design Criteria
Week 5 Quiz
Insights and Design Criteria
If Anything Were Possible

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Design Thinking: Insights to Inspiration

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