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Contract Management: Building Relationships in Business by Futurelearn
Learn about contract management and business relationships in a course backed by UK government & World Commerce & Contracting
Course Highlights
- Explore what can go right or wrong in relationships
- Debate how the rules and regulations that govern public and private sector procurement can affect behaviour
- Identify ways you can ensure that what you buy (or sell) is what you and your customer / client really needs
- Engage in a stakeholder analysis activity by sharing your own ideas and providing feedback on others
- Explore your supplier relationships and compare what your fellow learners are doing more or less of than in your own organisation
- Reflect on what actions you will now take to learn more about the course topics and take the lessons forward into your workplace
Skills you will learn!
Curriculum
11 Topics
Commercial relationships and the pitfalls to avoid in contracting
The rules and regulations that govern business trade and public procurement and how this can affect behaviour
Understanding customers and designing a business case and subsequent delivery and support system around their needs
Contracts exist in chains and networks. Managing interdependency and business relationships
Ensuring that stakeholders are engaged
The role of negotiation and how to be in the best position to make Win-Win negotiations a reality
Managing risk and identifying ‘unknown unknowns’
Examining what innovation is and how it can be fostered
Introducing the top attributes of successful contracts and the new skill sets that will be required in the future
Understand the benefits contract simplification and visualization can bring to your contracting relationships
Understand why there is a growing use of performance and outcome-based contracting models
Contract Management: Building Relationships in Business
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