Course Highlights
  • What Learning and Development is and how it can support the achievement of business goals.
  • A step by step process of how you can transform Learning and Development from a cost centre to a business partner.
  • The complete end to end process that a Learning and Development function needs to follow.
  • The Top Competencies of an L&D Professional.
  • Building the Learning Strategy to Aligning Training Goals to Business Goals.
  • Connecting Learning Trajectories to Career Trajectories.
  • How to improve Learner Engagement?
  • Designing, Developing and Delivering Learning Interventions and Using Learning Technology.
  • Sustaining Continuous Learning and Transfer and Application of Learning in the Workplace.
  • How to Calculate the Return on Learning Investment?
  • L&D Case Studies
Curriculum

1 Topic
Introduction and Course Overview

3 Topics
The Discussion with a CEO
The 3 Competencies of an L&D Professional
Practice Exercise 1

4 Topics
The 3 Lenses of Organizational Performance Analysis
The External Factors
The Internal Factors
Practice Exercise 2

3 Topics
The Leadership Buy-in Process
The 5-step Journey
Practice Exercise 3

3 Topics
Learning Strategy - 4 Key Aspects
L&D Case Study: Large-scale integration of 2 merged business brands
Practice Exercise 4

9 Topics
Case Study - New Product Launch
Product Launch in 20 Countries
Premium Product for High-Income Group
Learn New Technologies
Recruitment of Experts
Build a Sales Team
Training - Ad Hoc and Appraisal Data
Challenges You may Face
Practice Exercise 5

5 Topics
Career and Growth
Designing the Learning Journey
Preparing a Learning Trajectory
Capacity Assessment Instruments
Practice Exercise 6

3 Topics
Enhancing Learner Engagement - Part 1
Enhancing Learner Engagement - Part 2
Practice Exercise 7

6 Topics
Designing Learning Interventions
Learning Intervention versus One-Day Training
Learning Delivery - Part 1
Learning Delivery - Part 2
Virtual Learning Sessions
Practice Exercise 8

10 Topics
Learning Technology Applications
Learning Experience Platforms
Video Conferencing Applications
Virtual Learning Platforms
Mobile Learning Applications
Gamification
Tracking Experiential and Social Contributions
AI-Backed L&D System
Virtual Reality
Practice Exercise 9

13 Topics
The Fundamental Aspects
Short Refresher Sessions
Frequent Quizzes
Learning Projects Outlining Business Impacts
Social Learning Forums
Engagement through Mobile Applications
Short Video Lessons
Coaching and Mentoring
Fieldwork and Job Shadowing
Lunch-and-Learn Sessions
Leadership Shadowing
Experience Sharing Sessions
Practice Exercise 10

11 Topics
The Stakeholders
The Manager
The Peers and Colleagues
The Individual Learner
Application Process Flowchart
Problem-solving Tools
Illustrations and Examples
Access to Information
Support from Experts
Other Tools
Practice Exercise 11

7 Topics
Why do we need this Measurement?
Set the Measurement Metrics
Incorporate Measurement into the Learning Intervention
Document the Data
Create and Present the Report
Action Plan for Improvements
Practice Exercise 12

3 Topics
The 2 Facets
An L&D Case Study
Bonus: Continue your Learning Journey

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Certificate Program in Learning and Development

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