Course Highlights
  • Explore professional representation, conduct and attributes
  • Identify workplace etiquette in communications, behaviour and practice
  • Explore how appearance, attitude and behaviour has significant impacts on employability
  • Evaluate the principles of professional communication when using email
  • Reflect on the social rules which apply in email correspondence, including CC BCC and signatures
  • Identify the key elements of email and the tools which can be applied to improve email etiquette.
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Business Etiquette: Master Communication and Soft Skills

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