IIRF Online > Business > Business Analytics & Intelligence > Business Analysis > Business Analysis Fundamentals
Business Analysis Fundamentals by Coursera
Course Highlights
- Gain an understanding of basic concepts and principles of business analysis.
- Learn to explain the role of a business analyst within an organization.
- Identify and analyze business problems and stakeholders in a project.
Skills you will learn!
Curriculum
26 Topics
Introduction to the Professional Certificate
Course Introduction: Business analysis fundamentals
Day in the life of a business analyst
Welcome to Generative AI for everyone
Understanding the Capabilities of Generative AI for Business Functions
Generative AI - Under the hood
The potential pitfalls and shortcomings of GEN AI
What is the role of a Business Analyst?
Types of Business Analysis Problems
The end-to-end process
Business Process Improvement
Module Summary: Introduction to Business Analysis
Course Syllabus: Business analysis fundamentals
How to be successful in this course
Generative AI Terminology
Generative AI in Business
Tasks of a Business Analyst
Career progression for Business Analysts
Software Tools in Business Analysis
Process Improvement Techniques
Additional resources: Introduction to Business Analysis
Module Quiz: Introduction to Business Analysis
General Knowledge Quiz
Knowledge Check: The role of a Business Analyst
Knowledge Check: The process of Business Analysis
Discussion prompt: What do you hope to learn?
29 Topics
The importance of problem identification
Root Cause Analysis
Understanding an organization
Analysis of an organization
What are quantitative methods?
Activity Sampling
Data Analysis
What are qualitative methods?
Workshops
Focus Groups
Interviews and Storytelling
Qualitative and quantitative methods
Conducting Surveys
Protocol Analysis
Scenario Analysis
User Role Analysis
Module Summary: Investigating the Business Problem
Introduction to Statistical Analysis
Common pitfalls of quantitative methods
Common pitfalls of qualitative methods
Additional Resources: Investigating the Business Problem
Module Quiz: Investigating the Business Problem
Activity: Using the 5 Whys technique
Activity: Conduct a SWOT Analysis
Knowledge Check: Problem solving framework
Knowledge Check: Quantitative methods
Knowledge Check: Qualitative methods
Activity: Analyze the user roles
Knowledge Check: Hybrid methods
25 Topics
What is a stakeholder?
Stakeholder Prioritization
The importance of effective communication
RACI Matrix and RASCI Matrix
Roadmaps and Gantt Charts
The importance of Stakeholder Engagement
Risk management and escalations
Module Summary: Working with Stakeholders
Stakeholder mapping
Categories of stakeholders
Additional Resources: Identifying Stakeholders
Working with Dependencies
Additional Resources: Communicating with Stakeholders
Best practices when managing a project
Additional resources: Stakeholder Engagement
Module Quiz: Working with Stakeholders
Activity: Analyzing stakeholders
Knowledge Check: Identifying Stakeholders
Activity: Create a RASCI Matrix
Activity: Create a Gantt Chart
Activity: Identifying dependencies
Knowledge Check: Communicating with Stakeholders
Activity: Identifying objectives and deliverables
Activity: Identifying risks
Knowledge Check: Stakeholder Engagement
9 Topics
Course Recap: Business Analysis Fundamentals
Congratulations
About the final project and assessment
Final Project: Problem Identification and Stakeholder Management
Next Steps
Self-Review: Problem Identification and Stakeholder Management
Course Quiz: Business Analysis Fundamentals
Reflect on Learning
Exemplar: Problem Identification and Stakeholder Management
Business Analysis Fundamentals
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