IIRF Online > Personal Development > Personal Transformation > Emotional Intelligence > Developing Emotional Intelligence in Teams
Developing Emotional Intelligence in Teams by Udemy
Maximise Team Performance: Strategies for Developing Emotional Intelligence In Teams | Enhancing Relationships
Course Highlights
- Identify how team working through emotional intelligence can lead to better outcomes
- Explore how people can behave and react to change and the emotions experienced in change
- Recognize why some conflict is to be expected and why it is a part of healthy relationships
- Examine behavioral styles with a focus on your style and how to work with others with different styles
- Ascertain how to work to build the hearts and minds of your team
- Develop and build your emotional resilience, your social skills and your emotional intelligence
Skills you will learn!
Curriculum
13 Topics
Introduction to the course developing emotional intelligence in teams
Being emotionally intelligent about this course on Udemy
Activity Booklet: Reflecting about this Course on Teams and Team Working
Learning outcomes of the developing emotional intelligence in teams course
Perspectives that will challenge your view on team working
Introduction Module - Learning Outcomes
The 3 virtues of an ideal team player
High Performing Teams and How to Become One
Giving and receiving feedback in team working
Tips to Develop your Emotional Intelligence Working in a Team
CPE Review Quiz: Section 1 - Emotionally Intelligent Team Working
Practical activities - Assessing your team
Activity booklet: Assessing the Dynamics of your team
Activity booklet: Team emotional intelligence checklist
13 Topics
What is Emotional Intelligence? - Learning Outcomes
Defining Emotional Intelligence
Emotional Intelligence - What is the Difference Between EI and EQ?
Booklet: Frequently Asked Questions (FAQs) about Emotional Intelligence
Insights into Emotions
Emotions and Emotional Intelligence at Work
The Myth about Positive and Negative Emotions
Working with the Emotional Climate
Running Virtual Meeting with Emotional Intelligence
The Advantages and Disadvantages of Emotional Intelligence
Activity booklet: Exploring emotional hot buttons
Quiz: Test your Knowledge of Emotional Intelligence in Teams
CPE Review Quiz: Section 2 - What is Emotional Intelligence?
6 Topics
Change Management Module - Learning Outcomes
How People Emotionally Engage With Change
Poster: Personal transition through change
The Emotional Transition through Change - How to Identify and Work with Emotions
How to Move from Setback to Comeback
CPE Review Quiz: Section 3 - Understanding Change Management
8 Topics
Conflict in Teamwork - Learning Outcomes
Constructive and Destructive Behaviours
Conflict is Inevitable in Teamwork Yet Has Benefits
Factors and Questions to Consider in Resolving Conflict
The Role of Trust in Conflict
The Equation of Trust
Working with Conflict in Teamwork
CPE Review Quiz: Section 4 - Working with Conflict in Teamwork
12 Topics
Working with Others - Learning Outcomes
Activity Booklet: Assessing your Behavioural Style
The Importance of Behavioural Flexibility
William Moulton Marston's Model of the Behavioural Expression of Emotions
The High Dominance Behavioural Style
The High Influence Behavioural Style
The High Steadiness Behavioural Style
The High Compliance Behavioural Style
The Ideal Behaviours for Ideal Interactions with Each Behavioural Style
Working with Others - Review
Activity booklet: your least favoured DISC style
CPE Review Quiz: Section 5 - Working with Others in a Team
1 Topic
Quiz: Test your knowledge about the four behavioural styles
10 Topics
Emotional Resilience in Teams -- Learning Outcomes
The meaning and definition of resilience
Why; When and How Resilience is Useful at Work
Ways of Working to Build Team Resilience
The 4 Things That Resilient Teams Do
Three Commonly Used Phrases that Drain Resilience
Techniques That Will Help You to Develop Resilience in Others
Developing Emotional Intelligence in Teams - Course Review
Activity Booklet: Review your Learning
CPE Review Quiz: Section 8 - Emotional Resilience in Teams
3 Topics
How to Access your Udemy Certificate
Bonus Lecture
CPE Qualified Assessment
Developing Emotional Intelligence in Teams
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