Course Highlights
  • Manage a team that works from home
  • Improve communication and collaboration with your virtual team
  • Build trust with your team members
  • Have more effective virtual meetings
  • Increase accountability and engagement among the team
  • Understand how to choose the right technology tools for effective collaboration
  • Know exactly how to assign tasks to your team members to get things done
Curriculum

3 Topics
Welcome to the Course
Course Overview
A Quick and Important Note

5 Topics
Communication is Everything
The Pyramid of Communication
The Curse of Knowledge
The 3 Responses to Questions
CPE Review Quiz: Section 2

6 Topics
Intro to the Principles of Behavior Change
The Power of Deadlines
The Power of Assigning Responsibility
The Power of Specific Tasks
The Power of Writing
CPE Review Quiz: Section 3

7 Topics
Intro to Tactics of Influence and Persuasion
Cialdini’s 6 Principles of Influence (Part 1 of 2)
Cialdini’s 6 Principles of Influence (Part 2 of 2)
The Influential Power of One Word
6 Steps to Ensure Commitment
How to Know What They’re Really Thinking
CPE Review Quiz: Section 4

6 Topics
Intro to Managing Virtual Meetings
Before the Meeting
During the Meeting
After the Meeting
Meeting Scheduling Guidelines
CPE Review Quiz: Section 5

5 Topics
Intro to Choosing and Evaluating the Right Technology
Why Choosing the Perfect Tool is Hard
The 7 Golden Rules for Choosing Your Technology
The Ultimate List of Virtual Team Tools
CPE Review Quiz: Section 6

5 Topics
Intro to Trust in Virtual Teams
The Secret Formula for Trust
How to Increase Reliability
How to Increase Likeability
CPE Review Quiz: Section 7

6 Topics
Intro to Email & Phone Techniques
5 Strategies for Managing Email Overload
6 Killer Email Tactics That Get Things Done
How to Use Your Voice to Your Advantage
How to Leave the Perfect Voice Message
CPE Review Quiz: Section 8

3 Topics
Conclusion & Wrap Up
Bonus Lecture
CPE Qualified Assessment

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How to Manage & Influence Your Virtual Team

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