Course Highlights
  • Increase your team performance
  • Foster empowering work relationships
  • Grow your leadership potential
  • Understand your management style
  • Develop your management strengths
  • Identify your management skill gaps
Curriculum

3 Topics
Why This Course
What To Expect
Exercise: Reflection

7 Topics
Getting Personal
Ask The Right Questions
Exercise: Popular Open Ended Questions
What's In It For Me (WIIFM)
Ways of Working
Lead With Strength
CPE Review Quiz: Section 2

10 Topics
Communication Standards and Expectations
Effective Managers' Tripod
Manager’s Tripod: Instructing and Coaching
The Effective Manager’s Tripod: Resourcing and Independent Partnership
Adapting Your Leadership Case Studies
Follow Up Frequency
Adaptive Guide: Follow Up
Exercise: Communication Mediums
Exercise: Preferred Mediums for Communication
CPE Review Quiz: Section 3

9 Topics
Relationship Bank Account
Exercise: Relationship Ledger
Setting Expectations
Exercise: Manager in Transition Conversation Prompts
Exercise: My Manager Brand
When You Don't Know
Exercise: Filling Your Knowledge Gaps
How Can I Help?
CPE Review Quiz: Section 4

8 Topics
Structuring One-on-ones
Giving Great Feedback
Exercise: Map a Feedback Conversation
Receiving Great Feedback
Rewarding Employees
Exercise: Rewards Brainstorm
Hosting Performance Reviews
CPE Review Quiz: Section 5

4 Topics
Your Management Style
When to Communicate What
Exercise: Prepare to Win
CPE Qualified Assessment

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The Essential Guide for Effective Managers

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