Course Highlights
  • Effectively communicate
  • Communicate with different personalities
Curriculum

2 Topics
About The Instructor And About This Course
What Is Communication?

5 Topics
The Communication Process Defined
Channels Of Communication
Formal Communication
Informal Communication
Exercise

16 Topics
Putting Yourself In The Shoes Of The Receiver
Listening Loudly
Questions
Communicating Based On Style Of Decision Making
Persuasion Principles: Liking And Reciprocity
Persuasion Principles: Social Proof And Consistency
Persuasion Principles: Authority And Scarcity
Styles Of Talking
The Art Of Persuasion
The Power Of Silence
Being Authentic
Story Telling
Section 3 Exercise
Section 3 Exercise 2A
Section 3 Exercise 2B
Section 3 Exercise 2C

7 Topics
Topics Where Managers Must Be Clear
Leadership: Owning The Responsibility Of Communication
Qualities To Expect From An Ideal Communications Person
How It Differs In A Crisis Situation
The Skeptical Audience
Delivering Bad News
Section 4 Exercise

7 Topics
Virtual Teams
Giving The Benefit Of The Doubt
Overcommunicate
Being Intentionally Positive
Offer Suggestions Not Critiques
The Common Cause Of Communication Breakdown
Section 5 Exercise

1 Topic
In summary

  Write a Review

Communication Fundamentals: How To Communicate Better

Go to Paid Course