Course Highlights
  • You will achieve courage to overcome your fear of picking up the phone

Skills you will learn!
Curriculum

2 Topics
Congratulations! Welcome to Cold Call 101: How to Cold Call like a Boss
How this course is setup and how you should use the content

20 Topics
Download the Power Point Slides; Exercises for this course
Fears and anxieties before calls are signals of a struggle and possible self-image problem
Exercise #1: Let’s attempt to explore our attitude toward different roles and uniforms.
Exercise 1: How Do You Respond When They Call
How did you do on this first Exercise? How did you relate to these uniforms or roles?
Role Play: Corey and I role play a call from an emergency personnel: A fireman cold call
Exercise #2: Lets inventory our own Self-Image; Attitude; and Uniform Performance ranking
Exercise Review: Your uniform performance is dictated by your attitude
Here’s a different perspective on how you view your self-image: Are you saving the lives of your customers?
We need to increase our self-image
Examples of effective Positive Self-Talk
YOUR BONUS: Sales Professional Daily Affirmations by Email. Sign-up. Say it once a day.
A different perspective: Negative Self-Talk should trigger Positive Self-Talk
Next: The big problem of protecting your attitude from other people
ROLE PLAY: Corey takes out his frustration in life by hanging up on me.
Avoiding and stopping power plays using the drama triangle
The Karpman Drama Triangle
ROLE PLAY: Corey Plays Role of the Rescuer in the Drama Triangle
ROLE PLAY: Alex is is flaking out on our meeting that we had scheduled and playing the victim
Another; yet important perspective on Power Plays.

2 Topics
Before we start this module; we need a head check Using the Theory of Paradoxical Intention Using the Theory of Paradoxical Intention 3 1 3 Willpower 19 Managing your Call activities with a Cold Call System Worksheet Next Step: Preparing to speak on your calls Your cold call contract and 30 seconds
Demonstrating the Cold Call and Up-Front; Contract Power ROLE PLAY: Corey and I role play a successful Cold Call with Contract Another; yet important perspective on Cold Call Contracts. A job offer story

6 Topics
Before we start you know the drill: Getting our attitude right
Who are gatekeepers and what are their jobs?
Gatekeeper Secret Techniques that will make you squirm!
Counter-intuitive Voicemail techniques: Bosses only
Watch out that you'll get shut out with brochure requests.
Dealing with pesky requests for brochures!

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Cold Call 101: How to Cold Call like a Boss

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