Congratulations! Welcome to Cold Call 101: How to Cold Call like a Boss

How this course is setup and how you should use the content

Download the Power Point Slides; Exercises for this course

Fears and anxieties before calls are signals of a struggle and possible self-image problem

Exercise #1: Let’s attempt to explore our attitude toward different roles and uniforms.

Exercise 1: How Do You Respond When They Call

How did you do on this first Exercise? How did you relate to these uniforms or roles?

Role Play: Corey and I role play a call from an emergency personnel: A fireman cold call

Exercise #2: Lets inventory our own Self-Image; Attitude; and Uniform Performance ranking

Exercise Review: Your uniform performance is dictated by your attitude

Here’s a different perspective on how you view your self-image: Are you saving the lives of your customers?

We need to increase our self-image

Examples of effective Positive Self-Talk

YOUR BONUS: Sales Professional Daily Affirmations by Email. Sign-up. Say it once a day.

A different perspective: Negative Self-Talk should trigger Positive Self-Talk

Next: The big problem of protecting your attitude from other people

ROLE PLAY: Corey takes out his frustration in life by hanging up on me.

Avoiding and stopping power plays using the drama triangle

The Karpman Drama Triangle

ROLE PLAY: Corey Plays Role of the Rescuer in the Drama Triangle

ROLE PLAY: Alex is is flaking out on our meeting that we had scheduled and playing the victim

Another; yet important perspective on Power Plays.

Before we start this module; we need a head check Using the Theory of Paradoxical Intention Using the Theory of Paradoxical Intention 3 1 3 Willpower 19 Managing your Call activities with a Cold Call System Worksheet Next Step: Preparing to speak on your calls Your cold call contract and 30 seconds

Demonstrating the Cold Call and Up-Front; Contract Power ROLE PLAY: Corey and I role play a successful Cold Call with Contract Another; yet important perspective on Cold Call Contracts. A job offer story

Before we start you know the drill: Getting our attitude right

Who are gatekeepers and what are their jobs?

Gatekeeper Secret Techniques that will make you squirm!

Counter-intuitive Voicemail techniques: Bosses only

Watch out that you'll get shut out with brochure requests.

Dealing with pesky requests for brochures!