Assertive Communication Skills Masterclass by Udemy
Assertive Communication Skills for Business & Social Life. Speak Confidently. Set Boundaries. Difficult conversations.
Course Highlights
- How to be more assertive at work and in life!
- Understand your natural communication style and know if you're assertive or not.
- Overcome your fears and limiting beliefs about being assertive.
- Move from being a passive communicator to a confident, assertive communicator.
- Say “no” and establish boundaries without feeling guilty.
- Make clear requests to your team members, friends and family.
- Disagree assertively and know how to react when somebody disagrees with you.
- Speak confidently and become visible in group situations.
- Be an engaging conversation partner in one-on-one conversations.
- Honestly and confidently express what you think, feel and want without holding back.
- Learn body language to support your assertive verbal message.
- Deal with difficult situations with ease.
Skills you will learn!
Curriculum
6 Topics
Introduction
What Is Passive Passive-Aggressive Aggressive and Assertive Communication?
Why You Need to Be Assertive
How Assertive Are You?
Coaching Worksheet #1: Identify When and with Whom You Should Be More Assertive
Section 1 Quiz
8 Topics
Introduction to Section 2
How Limiting Beliefs Can Be Damaging
Limiting Belief #1: Fear of Saying the Wrong Thing
Limiting Belief #2: Fear Others Will Discover How Little You Know
Limiting Belief #3: Fear of Hurting or Offending Others
Limiting Belief #4: Fear That Somebody Will Challenge You
Coaching Worksheet #2: Understand Your Limiting Beliefs
Section 2 Quiz
8 Topics
Introduction to Section 3
Understand the Dynamics of Group Conversations
Be the First to Speak Up
Jump Into a Chaotic Group Conversation
Keep Your Talking Space
Coaching Worksheet #3: How to Prepare for Group Conversations
Section 3 Quiz
Assignment: How would you assertively handle these group situations?
7 Topics
Introduction to Section 4
Understand the Dynamics of One-On-One Conversations
Get Agreement to Share Your Perspective on a Touchy Topic
How to Hide Your Anxiety
How to Be an Engaging Conversation Partner
Coaching Worksheet #4: How to Prepare for One-On-One Conversations
Section 4 Quiz
6 Topics
Introduction to Section 5
Use Body Language That Is Congruent With Assertive Communication
Establish An Assertive Presence in Seven Seconds
Body Language Dos and Don’ts for Assertive Communication
Coaching Worksheet #5: Correct Your Non-Assertive Nonverbal Communication
Section 5 Quiz
17 Topics
Introduction to Section 6
Why Expressing Your Feelings Opinions and Wants is Important
Express Your Feelings
Express Your Opinions
Express Your Wants
Use “I” Instead of “You”
Address People By Name
Be Persistent and Repeat Your Key Message
Suggest a Workable Compromise
Make Clear Requests
Say “No” to Establish Boundaries
Disagree Assertively
How to React When Somebody Disagrees With You
Coaching Worksheet #6 - How to Move Your Assertive Communication Skills Forward
How to Deal With People Who Are Aggressive Toward You
Section 6 Quiz
Assignment: How would you be assertive in these situations?
2 Topics
Summary and Final Message
How I Learned to Be Assertive and Stopped Being a Pushover
1 Topic
Bonus Lecture
Assertive Communication Skills Masterclass
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