Course Highlights
  • You will learn strategies for managing thousands of iOS and macOS endpoints.
  • You will use free open source tools like Munki that rival expensive management software to upgrade applications and manage the user experience on macOS.
  • You will learn to use Profile Manager, Apple Configurator, Apple’s VPP and DEP to configure and mass deploy iOS devices across the enterprise.
  • You will learn powerful scripting and packaging techniques to deploy and update applications on macOS automatically.
Curriculum

1 Topic
Introduction

8 Topics
macOS Hardware Troubleshooting
Installing macOS
Recovery Tools
Advanced Finder Techniques
System Preferences for the System Administrator
System Utilities for the System Administrator
Apple Silicon Hardware
Management Differences Between macOS Versions

8 Topics
Installing Apple Remote Desktop
Configuring Clients to use ARD
The Apple Remote Desktop Interface
Adding Clients to the ARD Admin Console
Managing Mac Clients with ARD
Installing Applications Using ARD
IT Asset Management & Reporting in ARD
Configuring a Remote Task Server

6 Topics
iPhone and iPad Hardware Troubleshooting
iOS Reset Options
Activation Lock
Configuring VPN
Managing iOS Device Restrictions
ScreenTime Management Techniques

6 Topics
Installing Apple Configurator 2
The Apple Configurator Interface
Creating Your First *.mobileconfig Profile
Enrolling Devices into Apple Configurator
Managing Devices Using Apple Configurator
Accessibility and Guided Access

8 Topics
macOS Server Overview
Installing macOS Server
Managing macOS Server
Introduction to Profile Manager
Introduction to Directory Services
Binding macOS Clients to Open Directory
Introduction to File & Print Sharing
Managing a Small Network of Macs with macOS Server

4 Topics
Introduction to Device Enrollment
Apple School Manager & Apple Business Manager
iTunes U Course Manager
Volume Purchase Program

4 Topics
Introduction to Mobile Device Management
Configuring Profile Manager in macOS Server
Managing iOS Clients Using Profile Manager
Managing macOS Clients using Profile Manager

3 Topics
Mapping Windows Network Drives & Printers in macOS
Integrating O365 with macOS and iOS
Using MDM & Microsoft Apps to configure an Enterprise iOS Device

3 Topics
Introduction to macOS Management in an Enterprise Environment
Introduction to Unix and the Terminal CLI
Configuring the Apache Web Server using VI

6 Topics
Explanation of macOS Computer Names
Joining a Mac to Microsoft Active Directory using the GUI
Joining a Mac to Microsoft Active Directory with a Script
Joining a Mac to Microsoft Active Directory Using a Configuration Profile
The Difference Between Mobile and Network Accounts
Accessing shares with Active Directory credentials

5 Topics
Overview of Apple Remote Desktop in an Enterprise Environment
Mass Installing Applications from a Disk Image
Mass Installing Applications from a Zip File
Mass Installing Applications from a PKG File
Mass Installing AppStore Apps

5 Topics
Capturing an Applications Preferences
User Template folder explained
Deploy Captured Preferences with a Custom Package
Deploy Captured Preferences with a Configuration Profile
Sandboxed Applications and their Settings

2 Topics
Munki Demonstration
Explanation of Munki Components

3 Topics
Install a web server to be used with Munki
Configuring a Machine to manage a Munki environment
Installing Munkitools on Clients

5 Topics
Importing software into Munki
Creating custom packages to run Scripts in Munki
Automatically importing software into Munki with AutoPkg and AutoPkgr
Munki and Mobileconfig Profiles
Using Munki to Install Printers

5 Topics
Building Manifests
Upgrading Software
Upgrading Configuration Profiles
Removing Software
Receipts and Bill of Materials

4 Topics
Using DNS CNAMES to access nearest Munki server
Syncing Munki Demonstration
Setting up Cron to Sync Multiple Munki Servers
Munki with traveling laptops

2 Topics
Using LaunchDaemons to Erase User Folders After Reboot
Controlling How Often Munki Runs

3 Topics
Introduction to Bootstrappr
Create Workflow
Understanding Chroot

6 Topics
Introduction to FileVault
Install and Configure FileVault with Individual Keys
Install and Configure FileVault with an Institutional Key
Authorized Restart
Decrypt Drive in Recovery
Encrypt an External Drive

4 Topics
Prepare for Upgrade
Configure macOS upgrade media
Use Munki to upgrade macOS
Deploy Upgrade via Shell or ARD

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Managing Apple Devices in the Enterprise (2024)

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