VIVEKANANDA GLOBAL UNIVERSITY

Bagaria Education Trust (BET), a not-for-profit organization registered in the year 2002, was constituted by a group of hardworking professionals from Rajasthan who felt the need for special efforts to promote education in rural areas. The trust is registered with Niti Aayog & Devasthan Vibhag, Rajasthan & is also registered with the Income Tax Department under Section 80G & 12AA. The primary focus of the trust has always been on educating rural women & youth. The introductory endeavour of the promoters was an exclusive drive called “Shiksha Karmi” for the education of the daughters-in-law of the villages. The motive behind this drive was to make the women educated enough so that they could impart education to the village children in the future. The trust & its sister concerns run 9 educational institutions ranging from nursery education to Ph.D. programs in multidisciplinary fields. The current strength of these institutions stands out to be a whopping 30,000+ students & over 1000+ staff members.

Vivekananda Global University (VGU), Jaipur, is a pioneer in delivering holistic education that aligns with global standards. Since its inception in 2012, VGU has been steadfast in its mission to nurture intellectual coherence, integrity, and a strong social conscience among its students. The university's approach emphasizes developing well-rounded individuals equipped with critical thinking skills, the ability to evaluate issues from multiple perspectives, and the capacity to communicate effectively.

Sponsored by the Bagaria Education Trust, Vivekananda Global University has evolved into a highly dynamic institution with a transformative mission and a comprehensive developmental agenda. With prestigious accreditations and rankings such as NAAC Grade A+ and ICAR, and ranked 666th in Asia, 200th in South Asia, and 95th in India in QS World University Rankings Asia 2026, the university is recognized as one of the fastest-growing and leading educational institutions in the country. Achieving this remarkable status in just over a decade, it has firmly established itself as a key player in both the regional and national educational landscape.

At Vivekananda Global University, education is anchored in a commitment to foundational knowledge, rigorous academic research, and practical engagement with real-world challenges. With a vibrant community of over 33,834+ students representing nearly every Indian state and union territory, as well as more than 23+ countries worldwide, the university fosters a truly global learning environment. Offering a diverse array of undergraduate and postgraduate programs, guided by distinguished faculty, we ensure a comprehensive and exceptional educational experience tailored to empower future leaders and innovators.

Our faculty members, representing diverse regions across India, make significant contributions to advanced research and high-impact publications. The university cultivates a robust research ecosystem through both individual and collaborative projects on national and international platforms. Specialized centers, emerging from distinct disciplinary expertise, along with multidisciplinary research initiatives, further elevate the university's dynamic and research-intensive environment.

Embracing a diverse spectrum of disciplines, the university thrives in an educational environment primarily focused on technical and vocational training. Since its inception, VGU has remained steadfast in its commitment to delivering holistic educational experiences. Beyond academic excellence, the university is dedicated to nurturing the attributes and skills that define a distinguished professional in the global arena.

The university derives its name and inspiration from Swami Vivekananda, a visionary advocate of holistic human development encompassing physical, mental, and spiritual dimensions. His emphasis on integrating science and technology into education, particularly focusing on technical education for industrial progress, serves as a guiding principle for our institution. Rooted in Swami Vivekananda's philosophy, our core values reflect his timeless ideas, forming the foundation of our mission. We are committed to fostering the physical, mental, emotional, secular, and spiritual growth of our students, aiming to shape them into globally competent professionals and responsible citizens. These enduring ideals, deeply rooted in Indian culture, continue to inspire and guide us across generations.

We are delighted to announce the VGU Alumni Meet 2026, scheduled for 13th January 2026 at Vivekananda Global University, Jaipur.
Join us for a day filled with nostalgia, networking, and celebrations as we reconnect with our cherished alumni family. Let’s relive memories, share success stories, and strengthen the bond that makes the VGU community truly special.

VGU offers a state-of-the-art infrastructure including approximately 90 lecture theatres, 22 tutorial rooms, 25 computer programming labs, and 90 teaching and research labs — all Wi-Fi enabled and equipped with advanced audio-visual systems.

Computer Programming Labs

25 dedicated computer programming labs with cutting-edge IT infrastructure, providing students with robust support for their academic and research pursuits.

Teaching & Research Labs / Workshops

90 teaching and research labs and workshops spread across all faculties, equipped with modern tools and state-of-the-art equipment to support learning and research.

Computer Centre

A cutting-edge Computer Centre on campus providing high-performance computing resources, internet connectivity and technical support for all academic departments.

Holistic Development : VGU's philosophy ensures every student leaves campus not just with a certificate, but with leadership skills, global perspective, creative confidence and the resilience to thrive.

Sports & Fitness

VGU's sports infrastructure rivals professional academies — cricket ground, football field, hockey ground, basketball and volleyball courts, athletics track, indoor arena and a fully equipped gym with trainers. 276 students competed in AIU National Sports. VGU also offers 4 Sports Diploma programs.

Student Clubs & Societies

14 student-led clubs spanning every interest — from Spark Robotics and Vivek Sherlock Forensic Club to Alfaaz (literature), VCTA (theatre), V-Studio (music & radio), Swaruchi (social cause) and Green Roots (environment). Each club is student-operated with faculty advisors, budgets and dedicated event spaces.

Arts & Creativity

178 students chose performing arts as their primary course in 2024–25. CODE VGU runs world-class design studios for product, fashion, interior and graphic design. Theatre productions, live music, VGU Campus Radio, dance and the annual Panache mega-fest (50,000+ attendees) keep creative energy alive year-round.

Entrepreneurship

VGU's dual incubation ecosystem — ACIC-VGU Foundation (backed by NITI Aayog's Atal Innovation Mission) and VGU-TBI (Technology Business Incubator) — has incubated 160+ startups generating ₹100 Cr+ revenue and 800+ jobs. State-of-the-art co-working spaces, prototyping labs, 50+ mentors and funding access through SISFS, MeitY GENESIS and DST NIDHI.

Social Responsibility

183+ NCC cadets attached to Army Wing (1 Raj Armd Sqn NCC) and Air Wing (1 Raj Air Sqn NCC). 1,124 NSS scouts and Bharat Scouts & Guides. VGU cadets have participated in Republic Day Camp in New Delhi, hoisted the flag at Red Fort and 50+ alumni serve in the Indian Armed Forces. Annual blood donation camps, marathons and community drives.

Mental Wellness & Student Support

Regular stress management and yoga sessions every Sunday. Strict zero-tolerance anti-ragging policy. On-campus dispensary with doctor on call 24×7 and ambulance facility. ICC, Equal Opportunity Cell and Grievance Redressal Committees ensure every student feels safe, heard and supported throughout their journey at VGU.

Hostel Facilities & Services : CCTV Surveillance / Zolo Scholar App / Fully Equipped Gym / Centralized Laundry / ATM on Campus / Mailroom & Courier / 24×7 Power & Water / Medical Facility / Cloakroom.

General Facilities & Campus Services : Central Mess / Campus Canteen / Campus Coffee Shop / Auditorium / Gymnasium / Provision Store / Book & Stationery Shop / Transport for Hostellers / RO Drinking Water / 24×7 Electricity & Wi-Fi / CCTV Surveillance

NCC, NSS : VGU’s Social Outreach Cell, through NCC, NSS, Ranger & Rover, Unnat Bharat Abhiyan, and Red Ribbon Club, has impacted thousands through 1.5 lakh+ trees planted, 13,000+ blood units collected, 5,000+ rural youth trained, along with awareness drives, rural camps, YEP and RDC achievements, and leadership programs. These initiatives nurture socially responsible graduates, inspire community transformation, support adopted villages, and strengthen VGU’s vision of creating future leaders committed to service, sustainability, and nation-building.

Academic Facilities : VGU offers a state-of-the-art infrastructure including approximately 90 lecture theatres, 22 tutorial rooms, 25 computer programming labs, and 90 teaching and research labs — all Wi-Fi enabled and equipped with advanced audio-visual systems.

1. Computer Programming Labs  2. Teaching & Research Labs / Workshops  3. Computer Centre  4. Two Resource Centres  5. Specialised Learning Environments  6. Audio-Video Rooms  7. Moot Courts  8. Digital Studios

Accessible & Inclusive Facilities : At VGU, we take pride in fostering an inclusive and accessible campus that enables students, faculty and staff to fully engage with all resources and facilities. Accessibility at VGU is not just a requirement — it is a core value.

Ramps & Handrails / Accessible Washrooms / Wide Corridors & Doorways / Wheelchairs in All Blocks

Technology-Enabled Learning Support : Braille Translation Software / Text-to-Speech (TTS) Software / Voice Command Software / Screen Reader Facility

VGU's dual incubation ecosystem — ACIC-VGU Foundation (NITI Aayog's Atal Innovation Mission) and VGU-TBI (Technology Business Incubator) — has incubated 212+ startups generating ₹100 Cr+ in revenue and 800+ jobs. State-of-the-art co-working spaces, prototyping labs, 50+ mentors, and funding through SISFS, MeitY GENESIS and DST NIDHI.

Established under the Atal Innovation Mission, NITI Aayog — India's premier national innovation body — ACIC-VGU focuses on empowering grassroots innovators, student entrepreneurs and social impact startups across Rajasthan's Tier-2 and Tier-3 cities.

World-Class Infrastructure

ACIC-VGU Foundation provides prototyping labs, design and fabrication studios, co-working zones and dedicated startup offices within the VGU campus. Dynamic environments designed for collaboration — from ideation to product launch.

Co-working Spaces             Prototyping Lab            Design Studio             Fabrication           Textile Studio

Expert Mentorship & Funding Access

50+ mentors from industry, academia and investment provide hands-on guidance in product development, market strategy, IP filing, legal structuring and fundraising. ACIC-VGU actively assists startups in applying for Startup India Seed Fund Scheme (SISFS), MeitY GENESIS and DST NIDHI Seed Fund — 60 startups funded so far.

50+ Mentors            SISFS Funding                       MeitY GENESIS              DST NIDHI                Angel Networks

200+ Events & Bootcamps

Demo days, Shark Tank-style pitch competitions, student innovator programs, hackathons, startup summits and the Gen-Next Bharat Startup Summit (March 2026 — 250+ founders, investors and policymakers). 15,000+ aspiring entrepreneurs reached through ACIC-VGU's cohort programs and community events.

Startup Summits                    Hackathons              Demo Days                  Pitch Competitions                    Bootcamps

VGU's Medical Aid Centre provides free consultation and medical assistance to students, faculty and staff. With a qualified doctor, 24/7 ambulance service, physiotherapy OPD and empanelled hospital tie-ups — your health is always a priority on campus.

Free Consultation for Students, Faculty & Staff : VGU has a Medical Aid Centre located in the Students' Mess Complex, providing free consultation and medical assistance to students, faculty and staff. The centre is staffed by a qualified and experienced doctor, who holds OPD hours as per the prescribed schedule.

First Aid, Physiotherapy & Occupational Therapy :The Faculty of Medical Sciences provides first-aid facilities, along with Physiotherapy and Occupational Therapy outpatient (OPD) services for the university community.
Eye Check-up & Blood Testing : The campus features eye check-up and blood testing facilities for the convenience of the entire university community.
24/7 Ambulance on Campus : The campus is equipped with a 24/7 ambulance to provide immediate assistance in medical emergencies requiring hospitalisation. In such cases, the incident is promptly reported to the concerned authorities by the faculty member or hostel warden. Typically, the faculty member or hostel warden accompanies the student during admission and discharge to the nearest hospital or nursing home.

Policy for Women Welfare and Safety at Workplace

I. Introduction 

One of the core objectives of the Vivekananda Global University, Jaipur (hereinafter referred to as "University") is to ensure gender equality and gender justice through the University interventions and practices. In keeping with this principle, it is important to ensure a climate, free from discrimination and harassment, with a particular focus on prevention of sexual harassment. 

Sexual harassment of women has come to be widely condemned as a form of human rights violation, an infringement on life and liberty and a grave form of gender-based discrimination. Such behaviour is an affront to dignity, gender equality, and fundamental rights.

The Supreme Court of India, in a landmark judgment in August 1997 (Vishaka & others vs. the State of Rajasthan & others) stated that every instance of sexual harassment is a violation of “Fundamental Rights” under Articles 14, 15, and 21 of the Constitution of India, and amounts to a violation of the “Right to Freedom” under Article 19 (1)(g). The Supreme Court further reiterated that sexual harassment “is a violation of the fundamental right to gender equality and the right to life and liberty”. Another Supreme Court Judgment in January 1999 (Apparel Export Promotion Council vs. Chopra) has stated that sexually harassing behaviour “needs to be eliminated as there is no compromise on such violations”. 

Sexual Harassment is an offence under The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 No. 14 of 2013.  Section 3(1) provides that : “No woman shall be subjected to sexual harassment at any workplace.” Section 19 provides that “Every employer shall- (a): provide a safe working environment at the workplace which shall include safety from the persons coming into contact at the workplace”.  Section 4(1) of the Act requires that : “Every employer of a workplace shall, by an order in writing, constitute a Committee to be known as the “Internal Complaints Committee”.

Educational institutions are bound by the “Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013”.  Further in the year 2015, University Grants Commission notified UGC  (Prevention, prohibition and redressal of sexual harassment of women employees and students in higher educational institutions) Regulations, 2015. These regulations have also been incorporated in the policy to achieve the transparency while dealing with the issues of women safety and grievances.

According to Section 2(o)”workplace” includes- . .  (ii) any private sector organisation or a private venture, undertaking, enterprise, institution, establishment, society, trust, non-governmental organisation, unit or service provider carrying on commercial, professional, vocational, educational…. distribution or service.”).

“employee” means a person as defined in the Act and also includes, for the purposes of these Regulations trainee, apprentice (or called by any other name), interns, volunteers, teacher assistants, research assistants, whether employed or not, including those involved in field studies, projects, short-visits and camps;

The Vivekananda Global University, Jaipur (VGU) is committed to uphold the Constitutional mandate ensuring the above mentioned human rights of all those who fall within its jurisdiction.  It is with this objective that these Rules have been framed. 
`Sexual harassment of individuals occurring in the place of work or study or in other settings in which they may find themselves in connection with their association with the University is unlawful and will not be tolerated by the University. Further, any retaliation against an individual who has complained about sexual harassment or retaliation against individuals for cooperating with an investigation of a sexual harassment complaint is similarly unacceptable. To achieve this goal, conduct that is described as "Sexual Harassment" in this policy will not be tolerated and a procedure is provided by which inappropriate conduct will be dealt with, if encountered among employees/students. 

While this policy sets forth the goal of the University of promoting a Campus that is free of sexual harassment, the policy is not designed or intended to limit the authority of the University to discipline or take remedial action for conduct which the University deems unacceptable, regardless of whether that conduct satisfies the definition of sexual harassment. 

II. Definitions 

For the purposes of this Policy the definitions will be as provided in section 2 of the Act No. 14 of The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 .

III. Prevention Action 

Consistent with the existing law, the University shall take all necessary and reasonable steps to ensure prevention of sexual harassment. 

IV. Internal Complaints Committee (ICC) 

1. There shall be a Internal Complaint Committee (ICC) of the University by the name Vishakha Committee. 
2. The composition of the Internal Complaints Committee will be in accordance with section 4(2) of the Act No. 14 of 2013 and also as per UGC(Prevention, prohibition and redressal of sexual harassment of women employees and students in higher educational institutions) Regulations, 2015.   The Committee will be headed by a woman and not less than half of its member will be women.

V. Grievance Redressal Mechanism.— The University shall constitute Internal Complaints Committee (ICC) with an inbuilt mechanism for gender sensitization against sexual harassment. The ICC shall have the following composition:- 

1. A Presiding Officer who shall be a woman faculty member employed at a senior level (not below a Professor, nominated by the President; Provided that in case a senior level woman employee is not available, the Presiding Officer shall be nominated from other offices or administrative units of the workplace referred to in sub-section 2(o); 
2. Provided further that in case the other offices or administrative units of the workplace do not have a senior level woman employee, the Presiding Officer shall be nominated from any other workplace of the same employer or other department or organization;” 
3.  two faculty members and two non-teaching employees, preferably committed to the cause of women or who have had experience in social work or have legal knowledge, nominated by the President; 
4. Three students, if the matter involves students, who shall be enrolled at the undergraduate, master’s, and research scholar levels respectively, elected through transparent democratic procedure; (d) one member from amongst non-government organisations or associations committed to the cause of women or a person familiar with the issues relating to sexual harassment, nominated by the President. 
5. At least one-half of the total members of the ICC shall be women.
6.  Persons in senior administrative positions such as Vice- Chancellor, Pro Vice-Chancellors, Rectors, Registrar, Deans, Heads of Departments, etc., shall not be members of ICCs in order to ensure autonomy of their functioning. 
7. The term of office of the members of the ICC shall be for a period of three years. HEIs may also employ a system whereby one –third of the members of the ICC may change every year. 
8. The Member appointed form amongst the non-governmental organizations or associations shall be paid such fees or allowances for holding the proceedings of the Internal Committee, by the President as may be prescribed. 
9.  Where the Presiding Officer or any member of the Internal Committee: (a) contravenes the provisions of section 16 of the Act; or (b) has been convicted for an offence or an inquiry into an offence under any law for the time being in force is pending against him; or (c) he has been found guilty in any disciplinary proceedings or a disciplinary proceeding is pending against him; or (d) has so abused his position as to render his continuance in office prejudicial to the public interest, such Presiding Officer or Member, as the case may be, shall be removed from the Committee and the vacancy so created or any casual vacancy shall be filled by fresh nomination in accordance with the provisions of this section.”

VI. Power & Functions of the ICC     

     Power and Functions of ICC includes:

1. Inquiry into any matter of sexual harassment in the University Campus-Suo Moto or on complaint received;
2. Monitoring of all such cases;
3. Ensuring that the Redressal Mechanism reaches logical end
4. Submitting reports to University authorities; and
5. Any other duty assigned by the President 
6. ensure that victims or witnesses are not victimised or discriminated against while dealing with complaints of sexual harassment; and 
7. ensure prohibition of retaliation or adverse action against a covered individual because the employee or the student is engaged in protected activity.
8. provide assistance if an employee or a student chooses to file a complaint with the police;

In case of resignation of any member the President shall nominate a suitable replacement

VII. Procedure of Dealing with Complaints of Sexual Harassment 

The Committee shall follow the procedure as laid down in the Act No. 14 of 2013 and UGC Regulation 2015 for dealing with complaints of sexual harassment. 

VIII. Process of Inquiry 

Process of making complaint of sexual harassment –

(1)  An aggrieved person is required to submit a written complaint to the ICC within three months from the date of the incident and in case of a series of incidents within a period of three months from the date of the last incident. 

Provided that where such complaint cannot be made in writing, the Presiding Officer or any Member of the Internal Committee shall render all reasonable assistance to the person for making the complaint in writing; 

Provided further that the ICC may, for the reasons to be accorded in the writing, extend the time limit not exceeding three months, if it is satisfied that the circumstances were such which prevented the person from filing a complaint within the said period.”

(2) Friends, relatives, Colleagues, Co-students, Psychologist, or any other associate of the victim may file the complaint in situations where the aggrieved person is unable to make a complaint on account of physical or mental in capacity or death. 

 (3) The ICC shall, upon receipt of the complaint, send one copy of the complaint to the respondent within a period of seven days of such receipt. 

(4) Upon receipt of the copy of the complaint, the respondent shall file his or her reply to the complaint along with the list of documents, and names and addresses of witnesses within a period of ten days. 

(5) The inquiry has to be completed within a period of ninety days from the receipt of the complaint.

(6) The statements and other evidence obtained in the inquiry process will be considered confidential materials. 

(7) An officer in the University could be designated to provide advice and assistance to each party if requested by either of them. Similarly, the complainant and the accused will have the right to be represented or accompanied by a member of staff, a friend or a colleague. 

(8) The Committee will organize verbal hearings with the complainant and the accused. 

Statement of Complainant will be recorded first in the presence of the accused. The accused may cross question the complaint if there is a need to do so in the presence of the Committee. 

(9) The Committee will take testimonies of other relevant persons and review the evidence whenever necessary. Care should be taken to avoid any retaliation against the witnesses by giving necessary protection. 

(10) The Committee will take its decision after carefully reviewing the circumstances,   evidence and relevant statements in all fairness. 

(11) If the accused, being provided fair opportunity to participate in the inquiry and defend him/her fails to participate in the inquiry, the Committee may conduct the inquiry exparte. 

(12)  The Committee will ensure confidentiality during the inquiry process. 

(13)   In the course of investigating any complaint of sexual harassment, the Committee shall ensure that the principles of natural justice are adhered to namely: 

(i) Both parties shall be given reasonable opportunity to be heard along with witnesses and to produce any other relevant documents before the Committee; 

(ii) Upon completion of the investigation, both parties will be informed of the findings of that investigation. 

(iii) Documents which form part of the official record shall also be given to the complainant if need be. 

(14) The Committee shall be empowered to do all things necessary to ensure a fair hearing of the complaint including all things necessary to ensure that victims or witnesses are neither victimized nor discriminated against while dealing with a complaint of sexual harassment. In this regard, the Committee shall also have discretion to make appropriate interim recommendations vis-à-vis an accused person pending the outcome of a complaint including suspension, transfer, leave, change of office/ hostel, etc. 

(15) On completion of the inquiry, the Committee shall report its findings alongwith appropriate recommendations for necessary action to be initiated, to the President within a period of 10 days of completion of inquiry.

(16) Where the committee arrives at a conclusion that the allegation against the respondent is malicious or that the complainant made the complaint knowing it to be false or if the complainant/aggrieved has produced false/forged or misleading documents, it may make appropriate recommendation for taking action against the aggrieved/ complainant.   

(17) The penalties listed below (in ascending order) are indicative, and shall not constrain the University authorities from considering others, in accordance with the rules governing the conduct of employees and students, in practice at the time. 

IX.  Interim redressal-

1. transfer the complainant or the respondent to another section or department to minimise the risks involved in contact or interaction, if such a recommendation is made by the ICC; 
2.  grant leave to the aggrieved with full protection of status and benefits for a period as decided by ICC;
3. restrain the respondent from reporting on or evaluating the work or performance or tests or examinations of the complainant;
4.  ensure that offenders are warned to keep a distance from the aggrieved, and wherever necessary, if there is a definite threat, restrain their entry into the campus; 
5.  take strict measures to provide a conducive environment of safety and protection to the complainant against retaliation and victimisation as a consequence of making a complaint of sexual harassment.

X.  Penalties in Case of Academic Staff 

1. Warning, reprimand, or censure. 
2. Withholding of one or more increments for a period not exceeding one year. 
3. Removal from an administrative position at the University levels. 
4. Disbarment from holding an administrative position at the University levels. 
5. Suspension from service for a limited period. 
6. Dismissal from service. 
7. Further, the penalty awarded shall be recorded in his/her Confidential Record. 
8. Penalties in Case of Supporting Staff 
9. Warning, reprimand, or censure. 
10. Withholding of one or more increments for a period not exceeding one year. 
11. Suspension from service for a limited period. 
12. Dismissal from service. 
13.  Further, the penalty awarded shall be recorded in his/her Confidential Record. 
14. Penalties in Case of University Students 
15. Warning or reprimand. 
16. Transfer to another hostel. 
17. Withdrawal of the right to an official character certificate from University. 
18. Rustication from the University for a period up to two semesters. 

(v)     Expulsion from the University, and/or a bar on appearing for the entrance examination/interview to any programme of study offered by University. 

9. Withholding of a degree awarded by University. 
10. Further, the penalty awarded shall be recorded in his/her Personal File. 
11. Appeal
12. Any individual who feels aggrieved with the disciplinary action taken may appeal to the Chairperson for a review of the decision. The decision of the Chairperson shall however be final and binding. 
13. An appeal against the findings or /recommendations of the ICC may be filed by either party before the President within a period of thirty days from the date of the recommendations.
14. In the event the conduct of complaint amounts to a specific offence under the Indian Penal Code or under any other law in existence, the Committee, subject to the wishes of the complainant, shall take appropriate action in making a complaint with the appropriate authority. 
15. All authorities/officers of the University will ensure that the Committee retain its autonomy and may work unhindered from any pressure from any quarter. 
16. The proceedings under this policy shall not be stalled or postponed merely because the complainant is proceeding against the accused under any other provision of law. 
17. The provisions of this policy shall not restrict the powers of the Management or the complainant to proceed against the alleged offender for any other misconduct or other legal remedies. 

Grievance Redressal Mechanism for Faculty and Students

1.1.Overview

In accordance with the UGC (Grievance Redressal) Regulations 2021, Grievance Redressal for students and faculty in Vivekananda Global University assures accountability, responsiveness, user-friendliness and healthy working atmosphere for the staff and students of the community. To prohibit discrimination and harassment of faculty and students and to strengthen the grievance redressal mechanism and provide equity and parity, VGU operates a dedicated Grievance Redressal Committee for handling all the grievances of the students/staff of the community which could not be settled in theroutine process shall be referred to the Grievance Redressal Committee (GRC). The committee will help students as well as the employees to record their complaints, if any and solve their problems related to academics, resources, administrative and personal grievances.

1.1.1 Objectives

• To formulate the policy to investigate and review complaints or grievances of students and faculties.

• To create awareness of availability of members for students and faculties to report grievances. • To investigate the cause of grievances.

• To ensure effectual solution depending upon the gravity of the complaints 1.1.2 Definition: In these regulations, unless the context otherwise requires

• “Act” means the University Grants Commission Act, 1956 (3 of 1956);

• “Aggrieved student” means a student who has any complaint in the matters concerned with the  grievances defined under these regulations, and includes a person seeking admission to any

 institution of higher education;

• “college” means any institution, whether known as such or by any other name, which provides for  a course of study for obtaining any qualification from a university and which, in accordance with

 the rules and regulations of such university, is recognized as competent to provide for such course  of study and present students undergoing such course of study for the examination for the award

 of such qualification;

• “Commission” means the University Grants Commission established under section 4 of the UGC Act, 1956.

• “grievances” include the following complaints of the aggrieved students, namely:

 o Demand of excess money other than that specified in the declared admission policy or  approved by the competent authority to be charged by the institution;

o Complaints of the students, from the Scheduled Castes, the Scheduled Tribes, Other Backward Classes, Minority or Disabled categories; o Non publication of prospectus/broucher, as specified;

o Denial of quality education as promised at the time of admission or required to be provided;
Publishing any information in the prospectus, which is false or misleading, and not based on facts;

o Delay in conduct of examinations or declaration of results beyond that specified in the academic calendar;

o On provision of student amenities as may have been promised or required to be provided by the institution;

o Non transparent or unfair evaluation practices;

o Nonpayment or delay in payment of scholarships to eligible student that such institution is  committed, under the conditions imposed by University Grants Commission, or by any

 other authority;

• “Grievance Redressal Committee” means a committee constituted under these regulations;

• Higher Educational Institution” means a University within the meaning of clause (f) of Section 2, a college within the meaning of clause (b) of subsection (1) of Section 12A, and an institution

 deemed to be a University declared under Section 3, of the University Grants Commission Act, 1956
 

1.2 Procedure in Redressal of Grievances 

1.2.1 Offline Procedure

1.2.2 Online Procedure for Grievance : 

Student Login ------ Helpdesk ------- New Ticket (Complaint) ----- Nature of Complaint (Academic/Hostel/Accounts/Infra.) ------ Problem/Complaint Title ----- Assigned user (Complaint wise) ------ Complaint solution (2-4 Days)

EMPLOYEE GRIEVANCE 

The complainant has to submit his / her complaint in a prescribed form along with necessary

 documents (if any) in support of his / her complaint.

- They shall have to apply individually and represent his / her case before Grievance Redressal

 Committee.

- No proxy will be allowed to represent his / her complaint. 

- They shall not be allowed to file a case in any judicial court when the matter is pending  before the Grievance Redressal Committee.

- In case of any false complaint, the Chairman of the Cell may order appropriate action against  the complainant.

- Always keep the complaint no. for future reference.

SOPs FOR HANDLING CASES OF INDISCIPLINE/RAGGING

1. Operating Procedure.

1.1 Administrative Process for Handling Disciplinary Cases.

(a) Reporting Misconduct.

(i) Students can report misconduct either via email to

[email protected] or [email protected] or by handwritten application to the Proctor Office.

(ii) Campus discipline misconduct should be reported to the Proctor (Office of Proctor - Campus Discipline) Office, while hostel discipline misconduct should be reported to the Chief Warden Office (CWO) or Hostel Security Head.

(b) Categorization of Offense. Respective authorities will determine the category of offense: -

(i) Minor Offense (M.O.).

(ii) Major Offense-I (M.O.-I).

(iii) Major Offense-II (M.O.-II).

(c) Handling Minor Offenses.

(i) For minor offenses on campus, the Proctor (Office of Proctor - Campus Discipline) will investigate and recommend disciplinary action.

(ii) The Chief Warden is authorized to handle minor disciplinary cases in hostels.

(iii) Information will be shared with the concerned HOD/Mentor. No Proctorial Board meeting is necessary for minor offenses.

(d) Investigation of M.O.-I and M.O.-II. If the misconduct occurs during university official timings on the university premises, the Proctor (Campus Discipline) will investigate the case.

(e) Hostel Disciplinary Cases. The Chief Warden will review 

recommendations from the concerned Block Warden(s) and pass them to the convener (Proctor - Campus Discipline) of the Proctorial Board for further action.

(f) Convening Proctorial Board Meeting/Disciplinary Committee Meeting.

(i) The Proctor (Campus Discipline) will convene a Proctorial Board Committee/Disciplinary Committee meeting based on recommendations.

(ii) The committee will cross-examine evidence and facts provided by the Office of Proctor.

(g) Decision and Penalties. Based on committee findings, penalties such as black dots and others, if necessary, will be awarded.

(h) Right to Appeal.

(i) Students have the right to appeal to the President for reconsideration of punishment by submitting a written application.

(ii) The decision of the President is final.

1.2 This procedure ensures a systematic approach to handling disciplinary cases in accordance with university policies.

2. Standard Operating Procedure for Severe Cases of Indiscipline.

2.1 Bringing or Using Drugs/Banned Substances in University/Hostel.

(a) Initial Actions. If authorities suspect a student of possessing a controlled drug in violation of the NDPC Act, 1985, or related regulations, they may: -

(i) Conduct a preliminary investigation and detain the student for search.

(ii) Search vehicles or vessels suspected of containing drugs.

(iii) Seize and detain any evidence found during the search.

(b) Investigation and Disciplinary Action.

(i) Based on the investigating authority's recommendation(s), a Proctorial Board meeting/disciplinary committee will be convened as per policy for appropriate disciplinary measures.

(ii) Students found guilty of such acts may face severe disciplinary action, potentially leading to expulsion.

2.2 Ragging.

(a) Actions Against Ragging. If authorities suspect student involvement in ragging as per UGC Regulations on Curbing the Menace of Ragging in Higher Educational Institutions, 2009, or subsequent amendments: -

(i) The University Anti-Ragging Committee (ARC) convener will arrange for a preliminary investigation and record statements of involved students.

(ii) The ARC meeting will be convened, and proceedings must be completed within one day.

(iii) The Committee will submit its report and proposed punitive actions in writing to relevant authorities.

(iv) Documentation will be sent via email to the UGC helpline and hard copies to the Registrar's office for record-keeping.

(v) Written notifications will be provided to students involved, with copies to parents, mentors, and case files for disciplinary issues.

2.3 Other General Offenses Defined Under Policy (M.O-I and M.O.II).

(a) Investigation and Action.

(i) General offenses affecting the university/hostel community or property will be addressed.

(ii) Authorities will summon the student based on complaint details for statement recording.

(iii) Enquiries will be conducted per investigation guidelines.

(iv) Upon completion, the authority will pass the investigation report and recommendations to the Proctorial Board.

(v) The Proctorial Board will submit its report and proposed punitive actions in writing to the concerned students, parents, mentors, and case files in both soft and hard copies for disciplinary issues.

2.4 This SOP outlines the procedures for handling severe cases of indiscipline related to drugs, ragging, and other general offenses, ensuring adherence to relevant regulations and timely resolution of disciplinary matters.

Jaipur is the capital and largest city of the north‑western Indian state of Rajasthan. It is widely known as the “Pink City” because many of its old‑city buildings are painted in a distinct pink sandstone‑like shade.

• Founded in 1727 by Maharaja Sawai Jai Singh II of Amber, who shifted his capital from Amber to this new planned city.

• Located in eastern Rajasthan, about 260 km southwest of Delhi, and forms one corner of India’s famous tourism “Golden Triangle” (Delhi–Agra–Jaipur).

• Population is roughly over 3 million in the city, making it a major urban and economic hub of Rajasthan.

• Often described as the first planned city of India, laid out in a grid‑iron pattern guided by Vastu Shastra and ancient Hindu planning principles.

• The walled “old city” is divided into six sectors interconnected with broad, straight streets, and it was inscribed as a UNESCO World Heritage Site for its exemplary urban design.

• In 1876, Maharaja Ram Singh II ordered the city’s main buildings to be painted pink to welcome the Prince of Wales, as pink symbolized hospitality and warmth.

• The tradition continues today, and much of the old city still retains this pink hue, giving Jaipur its iconic visual identity.